Ms avatarMs
5.0
 

Mar 20, 2021

Outstanding! I’m sorry I was to preoccupied to get the name of the person who helped me but he was more than informative, knowledgeable, flexible and overall totally helpful. I hope I can pick a product that meets my contractors stats that I can buy from him! Thank you.
Kathy Webb avatarKathy Webb
5.0
 

Mar 11, 2021

My experience with Joe and his store was amazing. From picking out my flooring to setting up the appointment was a breeze. The man who laid my floor was very professional and neat. He also put back all my furniture and then some which was very helpful to me. I will definitely use him in the future
Vivian Newton avatarVivian Newton
5.0
 

Feb 28, 2021

My experience with Luna in Oak Brook Terrace was amazing. My husband and I visited the store two years ago and received an estimate. We went to quite a few other flooring stores to compare pricing and costs. It took quite some time but Joe from Luna never pestered us about coming back in. Then COVID happened so another year went by. None of the other stores had the flooring that we liked and the prices quoted were much higher. We went back to Luna and they stood by the quote that they gave us two years ago along with a few other discounts. The customer service was fantastic and installers were very prompt and courteous. They explained things every step of the way and accommodated us on some on the spot changes. They are HIGHLY RECOMMENDED and we will definitely be going back to get carpeting later this year.
Nathan Rachow avatarNathan Rachow
5.0
 

Feb 20, 2021

Editing post. My apologies. I did from from the Shop from Home division. Sorry for the inconvenience.
Richard Zordani Sr avatarRichard Zordani Sr
4.0
 

Feb 10, 2021

Many choices
Nikki H avatarNikki H
5.0
 

Jan 15, 2021

I first want to say that I was very skeptical on going with Luna when I read some of the reviews, but I am extremely happy that I decided to go ahead with my flooring project. My salesman and customer service made me feel comfortable with my decision and answered all questions and concerns that I had. I replaced 3000 sq. ft. of floors in my home and I did not have one issue. The installers did an excellent job and if they noticed anything that I should be aware of they brought it to my attention. I am very happy with my purchase from Luna.
Joseph Guthrie avatarJoseph Guthrie
5.0
 

Jan 9, 2021

I’m not sure which location my sales rep is associated with but if Luna wants to lead the world in revenue, make Darrin Collins the universal sales guru for all things Luna! He is simply outstanding. We had other reps from Luna and other companies. Pricing, quality, options, missed appointments, etc......there was always an issue. Then after another rep no show, Mr. Collins sort of dropped from the heavens and the rest is history! Flooring for basement and great room is spectacular! However, Mr Collins wasn’t the only star. Installers Joanna, Roman, and Alex were on point on every level!
Lisa M avatarLisa M
5.0
 

Dec 29, 2020

I was very hesitant about going through Luna after hearing mixed reviews, but I am glad I did. Heather was so friendly, professional, and worked with my budget. She answered all of my questions honestly and provided exceptional customer service from start to finish. Omar and his team installed my carpet 2 weeks ago and they did a wonderful job. I couldn't be more satisfied with their work and would recommend Luna in Naperville. Make sure you work with Heather as she is truly the best!