Customer Reviews

“We needed to replace our carpet in the main part of our home so I looked for a smaller flooring company in hopes of having a great product and someone that cared about their work. I first talked with Michel on the phone and he showed concern about my needs so we made the trip into the store the next day. We were greeted at the door by a young lady named Emily and she was ready and willing to help with our request. We were looking for good quality carpet that was pet friendly and padding to match. Her boss Terry assisted and explained all of the cost effective ways we could use. I had already removed the old carpet and made the area ready for an install. Terry offered to come to our home that very evening and measure the space we needed to cover. While he was there he explained our options for the carpet layout and how to install the carpet properly on our stairs. Terry provided us with a proper proposal the very next day and we had already picked out our carpet with Emily's help while at the store. Their price was fair and we set up a date for the install. Terry explained who would be coming to our home to install in great detail and he was dead on with what to expect. Both men were courteous and it was a pleasure working with them as well as our purchase at the store. We hope to have them return to our home to install ceramic tile in our master bath. We are so pleased with the company and his staff that we plan on recommending their company to others. THANK YOU to everyone that helped us with our project and both of our senior dogs LOVE resting on the new carpet right next to our chairs. THANKS Frankly Speaking”

“Wonderful décor excellent materials They help me financially with the materials that I was ordering”

“Michael helped me and came out to my home assuring me that they could do an install where home Depot said no. From my first interaction with Michael it was fantastic. The installation crew did a great job putting down luxury vinyl everywhere except for two bedrooms where they sanded and stained existing hardwood. Great work and great price.”

“Friendly staff, great prices and helpful”

“we needed to replace the carpets in our entire house. a daunting task and potentially hideously expensive. we have had two boys and three rescue dogs grow up in the house. our last rescue dog is finally potty trained and doesn't really have accidents, mark etc. so we chose flooring galaxy to do our carpet because of the google reviews. we worked with michael who was without a doubt one of the most responsive sales persons i have dealt with. emails answered sometimes in minutes. bids given in a timely manner. the carpet selection is vast so you better have some idea of what you want. otherwise be prepared to be overwhelmed. our house is large and has very cumbersome furniture(an armoire that is over 10 feet long and weighs hundreds of pounds.) paul and his crew of installers were amazing! they moved the furniture, moved everything back and were very incredibly professional. i don't know if there is a harder job than carpet installation, but they showed up every day with smiles. this was without a question one of the best experiences we have had with home maintenance.”

“Quick pricing options”

“Great customer service and quality carpets. Terry ensured that we had our carpets installed in a timely manner. Tony and his team were professional, punctual and skilled in their installation.”

“Helpful and knowledgeable staff. No employees were following the county's public health order to wear masks.”