Customer Reviews

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Stephanie avatarStephanie
5.0
 

Sep 6, 2022

Even after almost a year, I am still greeted with the wonderful smell of new carpet every time I enter my home. Felix and his associates did an outstanding job assisting me select the perfect carpet to fit my budget, and the team of installers came in like ninjas removing and replacing the old carpet in record time. Whatever your flooring needs, Strauss is more than accommodating and extremely pleasant to work with.
Shannon Kelly avatarShannon Kelly
5.0
 

Jan 5, 2022

As a Realtor I've been using Straus Carpets for years with my clients, but only recently did I have the opportunity to experience just how great they are personally. Tom and his team were fantastic start to finish. From educating me on the types of flooring that would work for my kitchen & bath to bringing out samples so I could see them in the space, and helping me determine the best type of carpet for my pet-loving household. I ultimately decided on an absolutely stunning herringbone engineered hardwood for my kitchen after originally considering vinyl. I could not be happier. The kitchen is the heart of the home and the flooring has made it even warmer and visually gorgeous. The installation team was professional and fast, getting the job done over Thanksgiving week to work in my schedule of other vendors and contractors. I could not recommend Straus Carpets more highly and I am very happy that I can now support my professional recommendations with personal experience.
Parker Jones avatarParker Jones
5.0
 

Nov 16, 2021

Super helpful staff and great selection of carpet remnants and all the other products you’d expect to see! Will definitely be back.
Kathleen Sullivan avatarKathleen Sullivan
5.0
 

Aug 31, 2021

I can give the people at Straus only the highest of compliments for their products and for the professionalism of their employees We had new flooring installed last week-luxury vinyl planking in the kitchen and bathrooms and carpet throughout the rest of the house. Everyone at Straus was great to work with and made this an easy project. The two installation teams were on time, they worked non stop and the finished product is beautiful. The office staff was most helpful every step of the way. I have already recommended Straus to people I know who are in the market for new flooring.
Lucy McIntyre avatarLucy McIntyre
5.0
 

Dec 10, 2020

Great service here. Very knowledgeable salespeople who are helpful but never pushy. Trouble-free installation and great product. I'm now shopping here for a second project!
Ben Ogren avatarBen Ogren
5.0
 

Feb 22, 2020

They were so kind, the even had a TESLA CHARGER in the parking area how cool is that
Lisa Tuck avatarLisa Tuck
5.0
 

Oct 18, 2019

We got three estimates to do a fairly large office carpet replacement in two phases and Straus was very competitive. Patient and caring Alex Trujillo came to bid our job in August. He showed how thorough and organized he was by mapping out and labeling the building, then listening and confirming what we needed. The estimate was timely, even though he was getting married a couple of days later, and he answered queries quickly. While we pursued the other two options, it was clear which company stood head and shoulders above the others. Office move-outs are tough and Straus brought in a huge crew and completed the first phase in two hours, starting at 4 pm on a Friday. By six the first office was put together and operational once more. The work was skilled and the crew genial, clearly all got along well. Phase two was another Friday night, and the results we just as good. Alex came back to do a little touch-up two weeks later. Great follow up! He brought three long and beautifully finished runners cut from our carpet material for the warehouse entry points. These were done at no charge. We couldn't be happier with our beautiful new carpet and plan to have them replace the WC floor in November. You owe it to yourself to call Straus for an estimate for any project you are considering.
Paul Aguiar avatarPaul Aguiar
5.0
 

Dec 27, 2018

I'm a licensed carpet contractor myself have known them for about 30 years, great place to get carpet. I just bought some carpet there, so what does that say ?I recommend them highly, they've always been upfront no shenanigans nothing else to say except maybe thank you