Customer Reviews

“JZ Star Flooring was a pleasure to do business with; they were professional, responsive tile installers who did high quality work in my house for a reasonable price within our agreed-upon timeframe. Who knew such contractors existed?! Highly recommended.”

“The work performed was excellent. I was very happy with the price, responsiveness and finished product. I would absolutely use them again in the future and also plan to recommend their company to others.”

“Great job.! Thank you guys for your willingness to work around my schedule. Had my condo flooded and need all floors replaced. Jaime and crew provided excellent timely service. I hope I wont get flooded again, but I definitely recommend this company to everyone.”

“Jaime was professional during the entire job. He provided estimates, including options based on my uncertainty of how many rooms I wanted done. We agreed and scheduled the job. When I needed to reschedule, Jaime was flexible and even stored the material at no cost until the new appointment a month away from the original. As happens on jobs like this, some unexpected issues came up. Jaime notified me promptly and gave fair estimates for the new work. The crew was professional and performed quality work. I would recommend this company to friends.”

“Excellent overall with great quality of work and punctuality. Jaime is wonderful to work and quick to respond to any concerns or questions. The team that performed the installations were just as great and reliable. Thank you for the great job and we love our new floors.”

“All of these highly positive reviews on Angie’s List about JZ Star Flooring are true! The owner, Jaime, and his team of installers, just completed retiling my two bathrooms and main house floor. They were prompt, professional, did high quality, detailed work, and were reasonably priced. Jaime was patient and communicative, and accurately estimated the project timeframe. I joked with my friends that he's the “un-contractor” – i.e. he lacks all the bad qualities that most contractors have a reputation for. We encountered a few issues in the course of my projects, and Jaime helped me work through them. For example, I wanted to install 30”x30” rectified porcelain tile on an extremely uneven floor that abutted several carpeted rooms. Jaime’s lead installer, Noel, did a fantastic job of leveling the floor with mortar (over 70 bags!), while ensuring that it flowed seamlessly up to the carpeted areas. While completing my main house floor, some mortar got on my brick patio in my backyard. Jaime sent his crew to clean it up immediately and now it looks cleaner than it did before the tile job. Part of my project also involved plumbing, including converting one single sink to two sinks in the master bathroom and rebuilding the shower. Jaime has several excellent plumbers on his team, so when one of them had a small car accident and became unavailable, he sent the other one over to complete the work, ensuring no delays. I’ve learned thorough this experience that renovating a house can be stressful. Having someone like Jaime and JZ Star Flooring on my team made the process so much easier. I highly, highly recommend them!”

“I'ma real estate investor -- mostly in California -- but now starting in S. Florida. I have worked with many contractors over the years -- and JZ Star Flooring rises to the top. Jaime was always super responsive -- and regularly checked to see how I felt the project was progressing. I had just bought a condo in Brickell/DownTown Miami -- and wanted the carpet replaced with large white porcelain tiles. I also wanted a bar area tiled -- and found the textured tile I wanted there first -- so then was on the hunt for that particular white that complemented the bar tile. Jaime was incredibly patient -- taking me to his showrooms, bringing me large tile samples from various other showrooms in the area and even checking some of the big box stores for me. At last he found what I wanted -- from Spain. I live in a high rise building with super strict requirements on when a contractor could be there, how they entered the building, their own building engineer had to sign off on the soundproofing and installation -- this in addition to the City of Miami. Jaime master coordinated everything and handled the paperwork for me. I had to go back to California -- and 1 1/2 weeks later I came back to Florida with the condo tiled. What sets Jaime apart is the follow through. After the work was "done" -- there's always a snag list. He sent his employees immediately to clear all of the items.”

“Recently had a full condo wall to wall rug installed and kitchen flooring replaced. Contacted JZ Star Flooring and spoke with the owner, Jaime. He was very helpful. He offered a number of alternatives, explaining each. He visited our premises for measurements and provided a professional quote. He quickly provided the documents needed to secure Condo Management approval. The rug and flooring were installed by Jerry and his assistant. Performance was excellent, timely, and very well done. The project estimated to require a week, started on time, and completed as agreed. The result was outstanding. JZ Star Flooring earned our highest rating for the work performed and will be our first choice for future needs.”