Customer Reviews

“Very nice, generous owner and I can't spot any of the carpet seams made on my flooring! Thank you House of flooring Inc!”

“I was familiar with House of Flooring and the owners long before I contacted them to be our flooring specialist in our newly purchased home in Iola, WI. But, I had never had the need to require their services until our Iola purchase. Our sales person was Marissa. As soon as I had spent a little time on the phone with her during our initial contact I knew she had what it takes to make a customer feel important, understood our plan and obstacles in getting our lower level remodeled and ready for House of Flooring to do the install. Our first remodeling contractor had arranged to work with Marissa in our absence (we were still living out of state during the remodel). Well, that didn't work out to well since our contractor had promised to have the lower level ready for the installers to install our flooring. When the installers showed up the floor was not even close to being ready for flooring. Marissa called us right away and explained the situation. We were not happy with our contractor but Marissa eased the situation and promised us that the installers would return once the floor was ready. After firing our previous contractor and hiring a new local Iola contractor we were able to call Marissa and have her get us back on their schedule. Marissa deserves a lot of KUDOS for her handling of the situation for us. Her extra effort in staying in touch with us throughout the entire process, product knowledge, customer skills, listening skills, and her calm demeanor in working with us through a very tough project management situation from a distance. Marissa is the best!!!!!”

“During our new construction for a cabin in northern Wisconsin many people recommended we go to House of Flooring and talk to Marissa. Marissa was amazing to work with from start to finish! She really listened to how I wanted the overall design to turn out and was open to sharing why she thought some options would be better for our new build. My husband was going to be installing our flooring and she was very knowledgeable about that process as well and made sure that we had all the materials that we needed for installation as well. Also, two gentlemen that I worked with when I picked up the flooring were very kind and helpful as well. Overall I would strongly recommend House of Flooring to anyone looking for new flooring.”

“Brian at HOF was so very helpful to us! We had LOTS of questions and thoughts on flooring for our new house, and he steered us in a good direction, was very patient, and helped us pick out the perfect products. He responded quickly to phone calls and emails, and made the process run smoothly for us. I would not hesitate to recommend Brian to anyone with flooring needs.”

“Marissa and the House of Flooring installers were a pleasure to work with. Fire destroyed our home and Marissa listened to our tails that went beyond our flooring and tiling needs with grace and patience. That being said, Marissa is an excellent listener and that skill allowed her to hone in on our style and almost instantly present products that we loved. I highly recommend seeking out Marissa at the House of Flooring for your home needs. I believe you won't be disappointed.”

“We used House of Flooring in Appleton for our basement remodel, Marissa was absolutely fantastic with helping us match our current flooring to an option they had in store so that the two could blend together with out being noticeable at the bottom of the stairs. Alex was the main installer during the process, he was fantastic at educating us in what we needed to do to prepare other projects of our DIY basement remodel. I wish I could give House of Flooring more stars because their service and expertise has been nothing but excellent. We have been extremely impressed by their team.”

“Marissa, Dud a great job from start to finish. Couldn't have asked for a better experience in completing our flooring needs. Everyone involved was professional and very friendly. Will continue to use the House of Flooring and Marissa as our go to source for any flooring needs. Great job!”

“Marissa was very helpful throughout the process in helping us pick out both flooring and backsplash tile. She responded promptly to questions and was very easy to work with.”