Customer Reviews

“They removed old and installed new carpet in our glassed-in porch and upstairs and 3 bedrooms. Harry came to our home, took measurements, and was very thorough with his samples and explanation of our options. He was also a resource later in analyzing competitors' quotes and making sure my comparison was apples to apples. The management/office team was pleasant and reasonable, and we quickly arrived at a fair price. We accepted the price, were contacted for scheduling 2 business days later, and were put on the schedule for installation 8 days after that. Luis and Enrique arrived on-time for installation. They were friendly, respectful, and industrious, and answered all my questions. After the work was done and they had put a queen bed back together, it needed to be shifted a few inches to reach its original placement. They did it without question or complaint. One slight hiccup: on the day of the work, I was told by the installers that there was doubt as to whether the porch carpet would arrive. Potentially the work would have been broken up into two days, not preferable. Brian (dispatcher?) was unable to give an ETA all morning, saying only that he was being told that it would arrive that day. It had originally been expected the week prior. In the end, the result was ok and the carpet arrived early in the afternoon, in-time for the entire job to be completed. Maybe the process could be improved with better information-sharing with carriers/logistics, and with things cut so close, it might have been wiser to schedule me for the following day if possible. Not enough to deduct a star though. I'm sure it's not the typical experience.”

“We are so pleased with our new carpets! Everyone from the salespeople to the installers were incredibly professional, easy to work with and patient with my indecisiveness on choosing our carpet. Our bedroom, hall and stairs look fantastic! We are so happy we went with Havertown Carpet Co.! Thank you to all involved.”

“Very knowledgeable and many samples - Estimator Harry was a pleasure to work with.”

“Our experience with Havertown Carpet was great. Everyone couldn’t have been more helpful, and professional snd best of all, we love the carpet!!”

“It was an overall great experience”

“Havertown Carpet did an amazing job! from the selection to the installation was just excellent!”

“As a pro I always use Havertown Carpet for all my flooring needs. They have the best prices and their staff is very professional and there team of installers are great, clean and respectful when it comes to my customers. I would hands down reccomend Havertown Carpet!🖤”

“Great work all around by Beckie, Joe, and Mark. Results are best upgrade to our home in years. Thanks very much.”