Customer Reviews

“Jody was great to work with. The carpet came in quick and installation was on time. Harry did a great job with the install. I highly recommend using them.”

“Very helpful staff. I had questions and they are knowledgeable about flooring and options for my seasonal home.”

“Great personal service from Jody. She was extremely helpful.”

“Great customer service. Bruce really listened to our situation and made many good suggestions to fit our needs. I will definitely go to this store in the future.”

“We just had AduraMax Vinyl Plank Flooring put in our rental cabin. I haven't even seen it yet (except pictures), but wanted to post a review as the customer experience from consultation to installation was GREAT! We had a very tight time frame and I am a control freak...the communication and clarity to set appropriate expectations was . I highly recommend working with Jody who was fabulous in explaining pros and cons of various products to meet our needs AND had fantastic communication when thinks got delayed (already had a plan B in order to complete on time)! I will post pictures after we see it in person, but I wouldn't hesitate to recommend using Hickerson Floor and Tile Haus”

“Superior Customer Service! I am so impressed with Jody! She is very kind and patient. One of the most important aspects in any business is the level of customer service a company provides. Hickerson has nailed it.”

“Great service. Our salesperson Jody was fantastic, very friendly and answered all of our questions and always ended each of my calls with "if you have anymore questions don't hesitate to call". Keven was the person that installed our Mannington Adura Max flooring, what a professional, he knew what he was doing and explained it as he went along and was willing to answer any questions I had.”

“Great selection and displays. Jodi was knowledgeable, friendly and so helpful with the selection of carpet. The installation was outstanding. We have had many experiences with carpet and tile installed over the years. The installers took pride in their work, were efficient, courteous and knowledgeable. Outstanding service overall. Choose Hickerson’s!”