Customer Reviews

“Shavon J. My experience with Karen was exceptional. The customer service and the assistance she gave to me was outstanding. Karen helped in so many ways by assisting in my selection for flooring and making it very easy. I love my flooring and choice was great. Thank you Karen for all your help.”

“I had a very pleasant experience thanks to Miss Karen! She was very professional, but family oriented at the same time. She helped me with my selection. She made such a large variety, seem easy to look through. She heard my concerns, saw what I liked and put me with what I was looking for. I needed it done urgently and even with my budget she ensured that I received good quality materials and the same level of service as the larger companies. Thank you Karen and Don Bailey Carpet crew, you guys are awesome!”

“We’ve used Don Bailey Flooring for decades and they never disappoint. Had some home projects going on and needed new carpeting coordinated with other things like a ceiling repair and painting. Worked with NICK at the Biscayne Blvd store. He made everything so easy—from coming out to measure, making installation suggestions for our particular layout, then stayed in touch so the installation could be planned when our construction schedule allowed. The room looks great. Thanks Nick!”

“Karen Waite is exceptionally professional . She is efficient, knowledgeable and personally follows up the work by visiting the site herself and communicating with the client . She is very devoted and can be trusted to complete a perfect job in a timely manner . Karen is an asset to Don Bailey Flooring .”

“Elisa is the best”

“Always ask for Elisa”

“I had the best experience ever working with Elisa Carrozza. I would recommend her to everyone I know.”

“Always ask for Elisa. She's the best”