Customer Reviews

“Good people, price and service. I have used them for contracting jobs since 1995.”

“Update: after another appointment everything got taken care of, the bubble and closet were fixed. Customer service was great just had issues with the initial instillation. Might I suggest you select a different installer In December of ‘21 we came in to get the three rooms done in our home. Rather than go with a box store we wanted to choose a local business, a decision we’ve come to regret. Selecting and ordering our carpet went well, thus the two stars. The sales rep was helpful and accommodating, however instillation has been rough to say the least. On the day of instillation they put a lower quality pad down. We brought this to their attention and they brought back our correct high quality pad. An honest mistake. We gave them the transition strips to match the existing flooring which they left to the side once done and left us unfinished edges, despite the sales reps reassurance that the installers would put them down. The installers said they didn’t know anything about that. When we attempted to pay the installers said they didn’t have an invoice so the sales office would contact us. After three weeks, we finished the carpet ourselves by putting down the transition strips. We thought, like the big box stores we had worked with in the past a sales rep or super would come and inspect the final project, and get the final payment. When no one came we re-examined the contract/receipt to see if we missed some step. With the treat of a late fee in the contract looming, we contacted them to pay. They didn’t know we had never been contacted, another honest mistake? When we brought the last payment in good faith, we said the carpet was coming up in a closet and we had the beginnings of a ripple. They happily took the final payment and said their installers would be out the following Monday. Shocking no one, here we are me with a ripple in a closet with out help. Lowes and home depot have 18 month financing and will send a contractor to double check their work. Save money and time, go to the box store.”

“Great people, good prices and very professional. I'll be back”

“Our salesman Nick, was very helpful in identifying the best carpet for our needs. Our selection was such an upgrade in quality, that whenever we walk on it, we have to smile. Family and friends have raved about the look and feel of the carpet. We carpeted 60% of the house, very pleased with the job. Eric the lead installer, and his colleague were hardworking, and professional. Furniture was moved quickly and safely, and returned to their spots upon completion of the job. We'd recommend DFC to anyone seeking quality, economy & great service.”

“Overall great experience with this company...they do what they say at a very fair price...who could ask for more. They beat the other bid we obtained and were timely and professional at ordering, receiving, and installing the carpet.”

“Dominion was amazing to work with. We did a home remodel and Nick helped us from start to finish, making sure the carpet was in on time and installed at the time the contractor said. Installation was done in a day and the end result was beautiful. Would recommend them 10 times over!!”

“shown samples, picked a carpet, scheduled an install, special request wasn't a problem, install was perfect, carpet is gorgeous. that's all i got to say”

“Nice selection and great customer service. Very pleased with the installation in three rooms and two closets.”