Customer Reviews

“I had them install some carpet last week...I am very pleased with the quality of the carpet and padding.They have been installing carpet for 40 yrs-and craftsmanship speaks for itself.Perfection...Would reccomend to others.”

“The review Holly left was done by a crew that no longer works for us. Our crews are extremely professional now and we know how to spot the best!”

“We are now lifetime customers of Carpet World! The service we received was outstanding, and the crew to install the floors for us are second to none! A very rare find this day and age!!!”

“I highly recommend Carpet World of Martinsburg for any of your flooring needs! We had them put down new carpeting in our townhouse. Not only are they highly competitive with their pricing, and the quality of their products, but their installers are second to none! If you are considering new flooring, don't waste your time going anywhere else. Visit Carpet World first!”

“The staff at Carpet World are very knowledgeable. I described my situation and my ideas, Steve pointed me to exactly what I wanted. The scheduling was easy and timely. The installation staff were prompt, courteous, and professional. They completed an entire level of my home in one day without an issue. Everything was done exactly as Steve had described to me. If every contractor out there provided service like this, life would be so much easier! I will definitely call Carpet World for my next flooring project and recommend them to anyone who wants a trouble free project. Thank you so much!”

“Great customer service, great atmosphere, excellent carpet selection, and a quick but efficient installation.”

“We just had Carpet World install carpet in my wife's weaving studio. The price was quite reasonable and the installation looks great. But what I want to rave about is the installation. Tim and his helper Barry arrived ahead of time (having called first), and were dismayed to discover the concrete floor of the room, which would make it a much longer installation, but as Tim said, "it is what it is." They replaced tack strip, having to drill into the concrete, and even moved the baseboard heaters up to make sure there was adequate clearance. Pad and carpet went in very smoothly, and looks great. In one area, a crumbling edge on the concrete made the installation a little "iffy", but Tim told my wife to call immediately if the carpet started to come loose, so that they could come back and apply a different (slightly less attractive) edging method. All in all, the installers are the reason we will be going back to them for a much bigger job later this year.”

“I had Carpet World install carpet in my house. They were able to track the name of the carpet I had in another room and special order it. The service was great. They did a good job installing it and came back to redo an small area that I wasn't satisfied with. Overall, very pleased. Good price and good service. Getting ready to have them install new floors in my kitchen and bathroom.”