Customer Reviews

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Ken Lindgren avatarKen Lindgren
5.0
 

Oct 14, 2020

Our experience with Carpet Mill was fantastic starting from the first visit to the store until the finish of our kitchen remodel! This included a measurement visit from Bob, multiple store visits with pleasant and patient help from Shanna, Julia and Katie, countless phone calls and emails which were answered promptly, and the amazing installation of flooring, countertop, backsplash tile and trim work by Matt and his crew. We couldn't have asked for better service! Thanks Carpet Mill! You guys are awesome!
Katherine Strickler avatarKatherine Strickler
5.0
 

Jul 22, 2020

I couldn't have asked for a better experience than I got at Carpet Mill. The staff in the shop was fantastic - friendly, helpful, professional - and gave great design advice. All of my emails and phone calls were returned immediately. The tile installation was perfect!
Yelena A. avatarYelena A.
5.0
 

Jul 1, 2020

I had a wonderful experience with your company. My new tile floors look and feel spectacular! The work was done timely, professionally, all the questions were answered, and all my little concerns addressed. Every evening after that day work was finished the apartment was left in a pristine condition. Thank you!
Morgan Berriochoa avatarMorgan Berriochoa
5.0
 

May 14, 2020

I had my floors redone this past month and they were wonderful! I had a tough time deciding on floors and they were so eager to help giving me lots of options with pricing right in my budget. They were quick and efficient being able to do the project in 3 days! I would for sure use them again!
Traci Stevenson avatarTraci Stevenson
5.0
 

May 5, 2020

Bob came out for the estimate right on schedule, came back with a very fair quote, but what we didn't realize was how much personal care came with the bid. They were wonderful to work with from the beginning to the end of the project. We had to have a lot of faith in them since we are out of town and they were working on our daughters new mobile home, but we were thrilled that they gave as much detail to the home as if it was a beautiful custom home and we are picky customers. Everyone loves the work and we couldn't be more happy. Thanks to Bob and his crew, Matt is a true craftsman that went above and beyond by reinforcing some cabinets, taking items home to paint so they could be installed the next day and correcting an unknown wall issue that appeared so that the end result was perfect.
Bruce Byrd avatarBruce Byrd
5.0
 

Mar 14, 2020

Have worked with the Carpet Mill for my daughters home and out new home in Moscow. Company is excellent to work with, showed up on time, worked hard to complete the job with short notice and was very accountable. Great folks to work with and would work with them again.
Natalie Neer avatarNatalie Neer
5.0
 

Dec 1, 2019

My parents had Carpet Mill put down new flooring in their home. My dad has disabilities and my mom was stressed about how much the project would upset my dad's routine. The guys who laid the flooring were professional and were kind while working with my parents. They listened to my mom's concerns and went out of their way to put her at ease. They also did a fantastic job and my parents are very pleased with their new floors.
Jonathan Brownell avatarJonathan Brownell
5.0
 

Dec 1, 2019

Reasonable prices and very willing to work with us on some unique needs for flooring in our home. Installation crew was TOP NOTCH, we are thrilled with the results!