Customer Reviews

“Working with Jeff and his crew was an awesome experience from the first meeting through the install. Our new hardwwood floors are beautiful. The value we added to our home for the amount we paid is exceptional.”

“Jeff Carlson is the reason why I went with Carlson's Flooring. I needed new carpet for my home and contacted about six businesses for an estimate. Jeff is the only person that came out along with samples to go over some options. He was very friendly and patient with us as we asked a million questions. The cost was very reasonable and Jeff got things moving ASAP for us once we decided. I highly recommend Jeff and Carlson's Flooring for your needs.”

“We worked with Jeff Jr. and we were impressed every step of the way! He made sure that we understood everything that was happening through the entire installation and afterwards came out to look at some areas that needed a bit of attention and he has those fixed immediately! The installers were just as amazing! Very conscientious and thorough. They pointed out any issues they ran into and made sure we approved before they made any changes. They were also very polite and considerate. We highly recommend Carlson's Flooring and will use them again!”

“We worked with Jeff Jr. and we were impressed every step of the way! He made sure that we understood everything that was happening through the entire installation and afterwards came out to look at some areas that needed a bit of attention and he has those fixed immediately! The installers were just as amazing! Very conscientious and thorough. They pointed out any issues they ran into and made sure we approved before they made any changes. They were also very polite and considerate. We highly recommend Carlson's Flooring and will use them again!”

“Excellent communication and they get you in and out !”

“Better price than all 4 other bids. Customer service was absolutely off the charts. We actually had a small plumbing issue come up after the floors were already put in. Jeff and the team removed the wet flooring, dried out the damp flooring and replaced the flooring with new flooring, all on their own dime...all of this on a Saturday and Sunday so we could get our home listed. I'm not sure I can say I've ever dealt with a harder working contractor with such impeccable customer service. If you're anywhere in the San Antonio / New Braunfels area, this is the place for flooring! -Zane”

“We had the BEST experience with Carlson’s Flooring. Jeff is incredible! He came to our home, took measurements, brought samples and gave us a very competitive quote. He and his crews were punctual and Jeff was very responsive and walked us through the entire process. We highly recommend Carlson’s Flooring. You won’t be be disappointed!”

“I was very pleased with the service I received from Carlson Flooring. Jeff worked with my budget and recommended a Mohawk product that I liked much better than the product I was initially interested in. The installers were professional and efficient. The Mohawk product is beautiful and has an amazing warranty. This Family owned business really cares about their customers! I highly recommend them.”