Customer Reviews

“Recently we suffered a flooded basement and our nice Berber carpet was ruined. I checked Angie’s list for recommended carpet and flooring specialist. It was important for us to find a reliable contractor that would do the work for a fair price. A name that topped the list was Bockrath. I messaged Bockrath and was contacted by Doug. He sent Adam to our residence to give us a proper quote on the required project. Adam listened to our requirements and took the measurements of the space. He got back to us during that weekend with a decent quote. We went to Bockrath’s location in Far Hills (Dayton area) to check out the Carpet Showroom. We were met by Tom, who was supper nice and attentive. We told Tom what kind of carpet we were looking for and he showed us a number of samples of various quality and price. Tom also told us more about the company, their history and how they operate. The selection was very extensive, and we found a couple of carpets that we were interested in. We ended up going with the Classical Presence carpet in Daydream, which was in our price range and the closest match to our old carpet. Tom passed on the information to Adam, who sent us an updated quote. After thoughtful consideration we got back to Adam, that we would like to have Bockrath do the project. Bockrath was able to schedule us in pretty quickly for the installation, which was very important to us. We received a confirmation from Ryan with the install date and arrive time of the crew. On the install day, Rich and Alex arrived on time, as scheduled to do the work. They were very friendly and well experienced with a carpet install project such as ours (which included a carpeted stairway). They worked very hard and efficiently. Rich and Alex would contact us at different stages of the work to invite us to see the progress and answer any questions. Because of the extent of the work they had to come out on Saturday to complete the work on the stairs. I should mention that this great install team also did a super job of cleaning up any debris and the space looked great when they were done. There was no hard sales pitches at the conclusion, but they did leave informative materials on how to care for the carpet and possible accessories we might be interested in. Oh…. and our dog liked them as well. The whole process was top notch from the timeliness, professionalism, and knowledge of their craft. I do recommend that anyone planning a Carpeting of Flooring project check out Bockrath Flooring and Rugs.”

“Just another great experience with the entire Bockrath team. Doug and Erin provided design guidance on what carpet would work and look best and it indeed transformed our den. Kudos to the father and son installation team as they added a few tricks of the trade to our stairs that really dressed them up. True professionals!!”

“Highly Recommend! Our experience with Bockrath has been excellent! We had LVP and carpet installed and are pleased with the work and product we chose! Travis and Josh are the best hard flooring installlers! Very professional, courteous and excellent craftsman! Thank you Bockrath!”

“We ordered carpet for two bedrooms just before the Covid19 crisis struck. Because of concerns over the virus, we delayed installation until early this month. We could not be happier with the carpet our salesperson Tom Kenny helped us pick out or with the installation. The installers were very professional, efficient and skilled, and they took all available safety precautions, including wearing masks, keeping a social distance, and cleaning up before leaving. The carpet looks great and we expect to enjoy it for years to come.”

“The team at Bockrath is top notch! The sales group works with you to find the best fit for your needs, and the delivery and install professionals are friendly and efficient. I highly recommend working with Bockrath for your flooring needs!”

“We had Bockrath replace our stair carpet runner and custom make an area rug for an awkwardly-shaped room. I cannot be more pleased with how they turned out, as well as the high level of professionalism every step of the way. Doug Bockrath and wife Erin were amazing helping us choose carpet, and Rich, Alex, Greg, and Ryan were top-notch on installation. Highest recommendation and we will use them again!”

“Very professional yet personable! Easy to make our carpet selection and timely install. Installers were easy to work with, friendly, and efficient. I would highly recommend Bockrath and would personally use again for future flooring choices in my home. We ❤️ our new carpet and the experience was far less painful than I was anticipating!”

“So many great things to say about this family owned and operated business. We had a manufacturer’s issue with flooring that we purchased from Bockrath. Not only did they help us get a credit, but the owner helped us find a great looking floor for our high traffic lobby. Thanks to their quick service - our business never had to close any extra days to fix the issue. Great and very thoughtful service! Thank you Bockrath Family! The Blue Berry Cafe in Bellbrook”