Customer Reviews

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EDNA M. avatarEDNA M.
5.0
 

Apr 23, 2018

This is a very professional team, everything was in a timely matter, the workers cleaned after themselves, took the garbage with them, answered question and if they did not know the answer they would direct me to some ne who could help. I will defenetly hire them again.
Jennifer C. avatarJennifer C.
5.0
 

Apr 14, 2018

We did business with All Flooring USA at the East Colonial Drive location. Upon contacting All Flooring USA, a designer came to our home to take measurements, educate us on the selection/installation process, and give gentle suggestions as to what colors/styles may compliment the size of our home, existing design, etc. We visited the showroom to select our desired tiles and then an estimate was drafted, reviewed, and a contract based on the estimate was signed on a later date. A lot of effort and talent went into this process as our home measurements were recreated on grid paper into a floor plan/blueprint. We could see where each tile design would be, the cost of each room, etc. Grout and thinset was also discussed, and the highest quality is used. All Flooring USA provides a warranty on the work so the high quality of materials is beneficial to both the homeowner as well as the business. We used All Flooring for demo services of our existing tiles in multiple rooms, full house installation, and full house baseboards. Our designer (Shirley) and the store manager along with other staff present were always amazing and accommodating with our questions/requests/visits throughout the process. Customer service was stellar! Two installers were assigned to us from start to finish (Leo and Leonardo) and they worked tirelessly to get the job done. They prepped our home by covering items for protection and every time we came by to check on progress or see if there was a decision needed from us, they were working hard. The entire process of our full-home flooring renovation was easy all because of All Flooring USA's hard work, competitive pricing, and customer service. We had multiple businesses provide flooring estimates and we chose All Flooring USA because of the high reviews along with the fact that they were the lowest cost out of all. Now, I happily add another glowing 5-star review to the pile. We love our new floors!!
Jennifer Castro avatarJennifer Castro
5.0
 

Apr 14, 2018

We did business with All Flooring USA at the East Colonial Drive location. Upon contacting All Flooring USA, a designer came to our home to take measurements, educate us on the selection/installation process, and give gentle suggestions as to what colors/styles may compliment the size of our home, existing design, etc. We visited the showroom to select our desired tiles and then an estimate was drafted, reviewed, and a contract based on the estimate was signed on a later date. A lot of effort and talent went into this process as our home measurements were recreated on grid paper into a floor plan/blueprint. We could see where each tile design would be, the cost of each room, etc. Grout and thinset was also discussed, and the highest quality is used. All Flooring USA provides a warranty on the work so the high quality of materials is beneficial to both the homeowner as well as the business. We used All Flooring for demo services of our existing tiles in multiple rooms, full house installation, and full house baseboards. Our designer (Shirley) and the store manager along with other staff present were always amazing and accommodating with our questions/requests/visits throughout the process. Customer service was stellar! Two installers were assigned to us from start to finish (Leo and Leonardo) and they worked tirelessly to get the job done. They prepped our home by covering items for protection and every time we came by to check on progress or see if there was a decision needed from us, they were working hard. The entire process of our full-home flooring renovation was easy all because of All Flooring USA's hard work, competitive pricing, and customer service. We had multiple businesses provide flooring estimates and we chose All Flooring USA because of the high reviews along with the fact that they were the lowest cost out of all. Now, I happily add another glowing 5-star review to the pile. We love our new floors!!
Sue B. avatarSue B.
5.0
 

Apr 11, 2018

I am very happy with All Flooring USA. Kenny came to my home three different times with laminate samples, because we were matching some hardwood steps. The first one we chose ended up being discontinued, but Kenny brought more samples and made sure we got a good match. The installers were here today and removed carpet, moved furniture, and installed lsminates in 3 bedrooms and a hallway. They did a great job and were very polite and neat. I definitely recommend them.
rick b. avatarrick b.
5.0
 

Apr 2, 2018

Luis in store and Danny installing were terrific-- professional, priced much better than ***** and all in all a great experience-- highly recommend the lake nona operation
Julie M. avatarJulie M.
5.0
 

Mar 25, 2018

We went into the store on Narcoossee in Lk. Nona not knowing exactly what we wanted. We were hoping to replace a small part of an area with the matching wood of our living room. This was going to be a small job but we wanted an expert opinion. We found out that our existing wood was discontinued. Luis did not dash our dreams of wood. He gave us options, came out to measure for a better picture of our needs. We actually decided to clean the carpet we have and wait. When it is time we will definitely go back and ask for Luis who, without pressure, convinced us of his company. He was very helpful from beginning to end.
Barb S. avatarBarb S.
5.0
 

Mar 9, 2018

Got so frustrated with Big Box stores....found this local gem of a store and was so impressed! Their customer service, their store, their follow up! The guys that came to lay the carpeting were professional and kept us informed. Made sure we were pleased! Now for the good part......the carpeting is gorgeous! We couldn't be happier!
Thurston W. avatarThurston W.
5.0
 

Feb 24, 2018

All Flooring USA did an amazing job on my home. They were kind, courteous, helpful, and pleasant to work with and they have great pricing. The installers were prompt and professional, they did a fantastic job installing the flooring in my home. Thank you Luis and All Flooring USA for making this a great experience while dealing with all thre stress of hurricane repair.