Customer Reviews

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Jenna Campbell avatarJenna Campbell
5.0
 

Aug 14, 2018

Had carpet installed over the weekend for my upstairs. Working with Aiken Flooring was such a relief to be surrounded with complete professionals and high quality work. From their patience and help picking out the right kind of carpet, to the measuring and estimate, to the actual install day-it was all stress free and a very positive experience-I knew I was in very good hands. Carpet installers came right when they said they would, worked so hard, were willing to complete and extra project I asked them to do on short notice, were great to talk to, gave me a beautiful floor upstairs, and left with the upstairs 100% clean and ready to move furniture up. Could not be happier. Plan to ask them back to do my wood staircase, next on the list! Wouldn’t want or trust anyone else to do a better job than Aiken Flooring!
Kayce Last avatarKayce Last
5.0
 

Jul 18, 2018

Had Aiken flooring redo the floors in my house after we had water damage. They were patient and worked with me to get exactly what I wanted. They take pride in their business and it shows. I felt like family after it was all said and done. I’m extremely happy and will always go back to them for flooring needs.
Kayce Villalobos avatarKayce Villalobos
5.0
 

Jul 11, 2018

Had Aiken flooring redo the floors in my house after we had water damage. They were patient and worked with me to get exactly what I wanted. They take pride in their business and it shows. I felt like family after it was all said and done. I’m extremely happy and will always go back to them for flooring needs.
Robert Michael Rikard avatarRobert Michael Rikard
5.0
 

Mar 14, 2018

Aiken Flooring helped me from start to finish of my new floor. I had no idea about flooring. Donna patiently showed me different floors, ordered samples for me, and helped me decide on a floor. Then they had it installed (James Frazier & Co.) perfectly. The installers were on time, courteous, and professional. I am extremely happy with my new floor, thanks to Donna and company at Aiken Flooring.
James R Moore avatarJames R Moore
4.0
 

Sep 6, 2016

My experience with Donna and Dallas was excellent. Donna is on time and a complete sweetheart. I am extremely happy with the materials I purchased from Aiken Flooring and the service I received from them while choosing what materials to purchase. The downfall to that is, it doesn't matter how nice the material is or how much you pay for it if the contractor does a poor job with the installation. This isn't the doings of Aiken Flooring directly, but it is who they have as their installers. Aiken Flooring is definitely a 5+ star experience with their services as a flooring provider, but who they have for installers are definitely less than a 3 by far. Great quality in materials and wonderful people to deal with. Just a poor choice of contractors for installation.
honeybbb avatarhoneybbb
5.0
 

Mar 6, 2016

Aiken flooring Installed hardwood flooring in my home. Donna was professional and knowledgable about all the hardwood floor options that were available. I was able to take home large samples of the wood flooring to determine the stain color that would look best. Viewing the wood in all types of light and against the painted walls was a great help in the decision. The installers did an excellent job, everything was completed in a timely manner as promised.
Angela Ferrell Repass avatarAngela Ferrell Repass
5.0
 

Oct 18, 2013

GREAT customer service!
Jocelyn Mack avatarJocelyn Mack
4.0
 

Feb 6, 2021