Customer Reviews
Back to Twin Brothers Flooring of LutzMay 28, 2023
“I have experienced many contractors and service providers, but Twin Brothers ranks among the BEST. From the sales consultant to installers of our flooring, the responsiveness, care, and attention to detail by everyone was outstanding. Every question we had about flooring choices was answered promptly, and we appreciated the helpful advice given about brands. We were beyond delighted - highly impressed with the timeliness and consistency of the install team. Most companies told us our project would be 10-14 days, and the team at Twin Brothers did it in 5!! From moving our furniture to installing, to vacuuming at the end of each day, the team we had was exceptional. When I see people work as hard as everyone worked, and with pride, it made me think, the owners of Twin Brothers are doing something special and right. I highly recommend Twin Brothers.”
May 22, 2023
“Very happy with them, from selection of product, to coming out to measure, installation was excellent, follow up on site twice by store during installation. And by the way Chris the installer was excellent and exceeded expectations. It was obvious he was detail oriented and did not cut corners. Highly recommended Twin Brothers and this installer.”
May 8, 2023
“Isaiah and his partner were amazing! They came on time and finished on time, and the place was clean afterwards. Highly recommend!”
May 7, 2023
“Highly recommend! Wonderful experience from start to finish. Monique, David, Martin and Alex were all wonderful!”
May 3, 2023
“We Chose Twin Brothers Flooring as they offered the widest selection of flooring options. From the quote process through to completion of our floor removal and new installation of luxury vinyl plank flooring, Dave and Mark and their exceptional crew were very professional… very detail conscientious. We are extremely pleased with the end result. We would highly recommend calling on Twin Brothers Flooring.. they understand what customer service is all about and their industry experience is top notch!”
Mar 28, 2023
“TB removed my engineered wood and tell it with luxury plank vinyl. The massive demolition was handled skillfully and then their skills were demonstrated. The floors were meticulously prepared for the new flooring: removed the old glue, smooth the surface, level it in several areas, two applications of foundation sealant plus a vinyl waterproofing layer. The actual laying of the vinyl plank seemed relatively easy but I watched them carefully measure the placement to insure straight lines and seemless finish along the edges. I was thrilled that they removed the old floors without damaging my 7” baseboards. Other companies I interviewed assumed that was impossible.TB layer quarter round along the edges to provide a finished loo. The crews worked cheerfully and efficiently long days to get the job done on time. Oh and, pricing was very fair! Can’t recommend this family owned company enough !”
Mar 2, 2023
“Twin Brothers were excellent to do business with. Have to shout out to Isaiah and Quinton for a job well done.
Would highly recommend Twin Brothers.”
Feb 22, 2023
“Excellent customer service! We had carpet installed a while back and needed to reach back out for cleaning instructions and it was handled with kindness and professionalism. We have no complaints. Would recommend!”