Chris Hendrix avatarChris Hendrix
5.0
 

Jul 22, 2023

Fantastic crew at Trott’s. I needed carpet for a room at my mother’s house before I left town. Home Depot was a month out, found Trott’s, and gave them a call. Patti was very helpful and understood my situation. I went in and they had the perfect carpet, in stock, and at a great price. The showroom was beautiful and the staff was friendly. Patti called me later and told me she could work me in Thursday rather than Friday. Robert came out and was pleasant, professional, and efficient. He was very careful with the stuff he had to move and mindful of the house. I could not be more pleased with the experience. Oh, did I mention I have nearly 30 years in the flooring business selling and installing? Trust me when I say these folks are the real deal. 10 out of 5 stars.
mikey f avatarmikey f
4.0
 

Jun 8, 2023

We had flooring installed in our condo last year. After a short time two pieces of the flooring failed "broke" within a year. We contacted Bob at the office, and he sent a crew out to check the flooring. They said the flooring wasn't leveled properly and ended up taking up the flooring, leveling the floor and installed new flooring at no charge to us. Although we weren't happy we had to go through that process again, the new flooring has been great. Trott's stood behind their product and installation. Thanks Bob '
Robert Lowell avatarRobert Lowell
5.0
 

Dec 21, 2022

Large showroom with many choices.
Alice Feldman avatarAlice Feldman
5.0
 

Feb 3, 2022

Expansive selection. Rita is an excellent associate.
Audrey Hoover avatarAudrey Hoover
5.0
 

Nov 18, 2021

With the purchase of our new home my husband and I were eager to redo our flooring. We made the usual stops at Home Depot and Lowe's and were not impressed with the choices they had on hand, and equally unimpressed by the level of service. My parents recommend Trott's and I am so glad that they did! Not only did they have an incredible selection of luxury vinyl, laminate, and hardwood (plus so much more) but the staff was so unbelievable helpful and patient with us as we looked at options and made our selections. I loved that we were able to take large samples home with us to get a better idea of what we liked best and especially appreciated the expertise of the staff (particularly Rita and Patti). We are so excited about our new floors and cannot recommend Trott's enough!
Claretha Smith avatarClaretha Smith
5.0
 

Sep 13, 2021

Great service and quality carpet. Everyone I interacted with was professional, knew what they were talking about and provided great customer service. They beat Lowes and Home Depot carpet price by a lot. Don't waste your time with the big box stores, give these guys a chance to earn your business. Rita, Patti, Bobby, Richard and Greg thank you!
shari marino avatarshari marino
5.0
 

Sep 8, 2021

Great product..great service!!
Billie Hatton avatarBillie Hatton
5.0
 

Aug 5, 2021

Had Carpet installed in two bedrooms and formal living room and I love it! Bobby and Patty were very helpful in the selection process and worked hard to get the job completed on my timeline. Can't say enough nice things about installers. Moved a lot of furniture before and after very carefully and the install was wonderful ! FYI: Trotts installed the carpet they replaced 27 years ago ... can I just say it held up well !