Customer Reviews

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Tiffiney Booker avatarTiffiney Booker
5.0
 

Dec 13, 2018

I wanted to express my sincere appreciation for Baytown Floors. They did an exceptional job on my floors. They arrived on schedule and ready to work. They moved all furniture and hauled away all the old carpet and made the area look just as they found it. I love my floors and I am so glad that I chose Baytown Floors to do the work. If your looking for reasonable prices and quality work, please stop in and pay them a visit. You'll be glad you did.......i will definitely be a repeat customer!!!!
Denise Williams avatarDenise Williams
4.0
 

Oct 6, 2018

Super nice people and not the salesman type ...
Belle Salazar avatarBelle Salazar
5.0
 

Sep 15, 2018

Absolutely Happy and Love my flooring and my kitchen, did a great job, on time, no wait, decision making was so easy. Definitely Recommend
Stefanie Nowlin avatarStefanie Nowlin
 

Aug 31, 2018

Baytown Floors did an excellent job helping us find the perfect floor. They finished ahead of schedule, and came back out a few days after the install (within 45 minutes of calling them) when we had a concern. All was solved quickly and at no extra charge. Will use again in the future.
Jessica Artis avatarJessica Artis
5.0
 

Aug 31, 2018

My husband and I are very much pleased with the service we received from Baytown Floors. They were referred by a family member, related to us that used their services last year where they had installed hardwood floors...and it was beautiful. I contact Baytown Floors on Wednesday, Aug 29th and spoke with Omar...I told him exactly what I wanted-hardwood floors. I gave him the brand type and color along with the measurements. He called back in about 20 mins...with and estimate. His estimate was a fare price, so I called my husband to discuss it with him and he was ok with pricing. I called back and spoke with Mr. Helmi...found out he was the owner, this is good. I then ask when could I have this service done. He said Friday...keep in mind we live in Montgomery, miles and miles away. He assured me that he could have a crew there Friday and they would have the job done probably Friday evening...guaranteeing I would love the work. Jose and his crew was at my house at 9:00 a.m. Friday and was done by 6:00 p.m. My FLOORS are beautiful and I mean beautiful (Hardwood -Alamo-Bowie), the crew was pleasant, professional with good customer service. Yes, Mr. Helmi you were right and I recommend your service to all. May God Bless you, your business and staff. Best Regards, Jessica.
Kenitha Anne avatarKenitha Anne
5.0
 

Aug 15, 2018

My husband and I are VERY pleased with our experience at Baytown Floors on Hwy 146. James was our sales rep and stayed in constant contact with us throughout the process from measuring and bringing samples home to some sound advice about the aesthetics when trying to match or contrast existing flooring. The flooring crew that installed the floors were kind and professional and did a beautiful job on our tile as well as a good cleanup job upon completion. We will not hesitate to use them again.
Kenitha Anne avatarKenitha Anne
5.0
 

Aug 15, 2018

We had a stellar experience with Baytown Floors off Hwy 146. Our salesman James was very detail oriented and helpful from the beginning planning phase when we were a bit overwhelmed to the final result. The showroom has many choices and price ranges, we were able to get our dream look at an affordable price. The installation crew was so friendly and professional, they worked slow and steady and with great precision. I also want to compliment the cleanup daily and at the end of the job, I am extremely impressed. Thank you Baytown Floors.
Abby Grace avatarAbby Grace
5.0
 

May 17, 2018

Loved the floors! Great customer service.