Customer Reviews

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Daniel Krieger avatarDaniel Krieger
5.0
 

Jan 26, 2021

used their shrives for carpet and floors many times. excellent to deal with
Joanne Tumulty avatarJoanne Tumulty
5.0
 

Jan 26, 2021

We recently had carpet installed in 3 rooms, hallway and stairs by Reality Carpet in Rocky Point. Everything went perfectly from the first time walking into the store last week until the job was completed all within 1 week! Joanne greeted me and totally understood what I was looking for. She made it so easy to help us make a decision about the color and type of carpet we needed. The owner, Jordan, personally came to the house to measure, with some great suggestions, but more importantly got the job done on time and within our budget. The installers, John and Frank , were professional, polite, neat, showed up on time, and did an amazing job ! We highly recommend Reality Carpet for all your flooring needs, you won’t be disappointed ! They truly add a personal, professional touch that you will never get from a big box store!
jill senner avatarjill senner
5.0
 

Sep 30, 2020

What a great store. Joanne is terrific. She even came over to our home and helped us decide what flooring would go in our living room.Everyone was very professional and so friendly.. The installers were great and did a beautiful job. We have gotten so many compliments from our neighbors. I would definitely recommend them. We are so very happy with the flooring.
Linda Nevelino avatarLinda Nevelino
5.0
 

Sep 11, 2020

Great customer service! Very professional! Amazing in every aspect from beginning to end! I would definitely recommend Reality Carpet!
Laura Ann avatarLaura Ann
5.0
 

Sep 5, 2020

I highly recommend Reality Carpet. Joanne was very helpful and friendly. Jordan as well. Great installation job - and they even sent a beautiful thank you note. They know how to do it right!!
Irene Tahir avatarIrene Tahir
5.0
 

Mar 4, 2020

Very nice employees and the owner Jordan was very nice. They helped me find the flooring I was looking for to match what I already had in my house. Joanne found it and they ordered samples for me. The job was done beautifully and we are very happy. Thank you guys, I would recommend you to anyone I know who needs flooring.
Phyllis Gambrill avatarPhyllis Gambrill
5.0
 

Dec 18, 2019

Everyone in the office was very pleasant and helpful. I got an appointment quickly and the measurement and estimate were at my convenience. The carpet was installed on my stairs and my runners were just as ordered. They have a large selection which would satisfy anyone. I recommended them to my daughter
Shelley W avatarShelley W
5.0
 

Dec 17, 2019

Recently, I was looking to change the carpet in my house. I stopped into a local store, Reality Carpet in Rocky Point. The owner, Jordan, came to my house to measure and commented about my cat. Immediately, he told me that I ordered a carpet that my cat will love to destroy with her nails, explaining why. I was surprised that an owner who was about to make a sale would be concerning and caring. I decided to take the owner’s advice and order another brand at Reality Carpet, which I didn’t have to do. My past has taught me that honesty in business is limited. In addition, the personnel (Tony and Joanne) were also helpful, professional and respectful. With the competence of this carpet store, I couldn’t be happier with the outcome. I highly recommend this 5 star establishment.