Customer Reviews

“I have had Quality Carpets install carpet in 2 separate rental apartments. They were great to work with and understood my needs as a property owner with tenants. They even moved furniture for a long term tenant and she was very happy. I also appreciate how Mike was able to save me money by carefully removing the transition strips so they can be reused. The 2nd time I dealt with them, Mike was able to find the original paper receipt from 1 year ago faster than I could do a search on my email. I will continue to give Quality Carpets my business since it's great to support local businesses and they really did do a great job.”

“My experience with Quality Carpets and Floors is one of service to our customers and assistance to Mike Dozier, owner of the store. I am always available and it is my pleasure to be of assistance to you with your flooring purchase. Whether it is carpet, hardwood, waterproof luxury vinyl plank, or waterproof luxury vinyl tile and waterproof laminate, you will be amazed with the durability, quality and so many beautiful selections! We are constantly updating our showroom in order that you have the most current products to choose from. Stop by our convenient location at 11 Ridge Road, Munster, In. Our hours are Monday-Friday, 10 am - 5 pm and Saturday 10 am - 4pm.”

“Excellent service, decent prices, made in usa choices”

“Awesome selection ... they really listen to your needs and make suggestions appropriately .. they are very careful to suggest flooring within your needs/price. The installation was exceptional ... the gentlemen who installed were courteous and made sure we were happy with everything. There is also their customer service policy which is very nice should you need any adjustments made. We did not need adjustments, but were happy to hear that we could call if needed. I highly recommend them if you are looking for flooring. We actually had them for our living room and family room and then had them for the Mother-in-Law too!”

“Excellent Service”

“Great service. Haven worked with Mike Dozier and Quality carpet for years both in home and business. Always takes care of customer”

“Huge showroom. Large selection. Wonderful staff and experienced installers. Great family owned business”

“Very helpful and friendly staff.”