Customer Reviews

“They are a great place to go for flooring needs! Strongly recommend them to anybody who needs anything. Fantastic team they have there.”

“Everything was great, except that I installed a plank vinyl floor, and when it was installed it was never cleaned after that. I kind of expected the HGTV experience that I walk my new house and see a shiny new floor, but it was all muddy footprints.”

“They were really knowledgeable about the flooring that we were looking at. Thanks for your help.”

“Great experience with the installation team and those in the office, Sherry, Marty and Madaline. When the carpet had a flaw, they addressed the issue and replaced it at our convenience. Would definitely go back again.”

“If you’re looking for professionalism, knowledge, experience and respect while spending your money, visit and ask for Madeline. The guys she sent out for installation were equally as dedicated and respectful. I strongly recommend them.”

“Outstanding customer service, products and workmanship! My wife and I needed some accent flooring to complement our hardwood floors and furniture. We lack creativity so we went to Onondaga Flooring for advice and to see what was available. We were greeted by Scott and Brittany, and Marty on a second visit who were extremely helpful and creative. After learning the rooms sizes, wall & floor color as well as the furniture in the respective rooms, we were shown a beautiful Karastan carpet that was perfect! The carpet for each room was custom cut and bound so they fit perfectly. My wife and I couldn’t be happier with the results and that we were able to get custom fit flooring at a reasonable price! A+ Service from start to finish!”

“The sales rep, Erin, was very professional and helped us pick out materials for a new kitchen floor. She even visited our home to make sure that all the measurements were correct. The installers, Rich and Mike, were fantastic. They took exceptional care that everything was done right. We're delighted with our new floor.”

“The sales rep, Erin, was very professional and helped us pick out materials for a new kitchen floor. She even visited our home to make sure that all the measurements were correct. The installers, Rich and Mike, were fantastic. They took care that everything was done right. We're delighted with our new floor.”