mindy bauer avatarmindy bauer
5.0
 

Sep 8, 2021

We were looking to have a whole lot of outdated carpet and tile removed and replaced with laminate flooring. Karen Gossard made the process super simple. She helped me pick out the exact flooring I had in mind. Warren and his team were meticulous and efficient with the installation. I am more than happy with the results!
Sal Smith avatarSal Smith
5.0
 

Sep 7, 2021

Sal Smith. I located On Point Flooring searching the internet. I was impressed by the reviews others had written. I called and made an appointment with Karen. She was prompt to her appoint and we went to work on picking tile and carpet for my home. Karen was very patient with me gathering many samples of both tile and carpet. She answered way to many questions and took care of me through the entire process. The work has been completed and I can't say enough good things of Karen and the installer Miguel. My home looks wonderful. I am so very happy I choose to go with On Point Flooring. Karen is a wonderful person to work with as well as Miguel. No question was left unanswered and they delivered beyond my expectations. If you are searching for new flooring in your home, look no further, your wasting your time. This company and its people are terrific. Thank you Karen and Miguel for your patients and your outstanding customer service. They get the max amount of stars I can give.
Katherine Kelly avatarKatherine Kelly
5.0
 

Aug 11, 2021

On Point did an excellent job of replacing all the flooring in my home. I received excellent advice from my consultant and the installers were reliable, professional and very helpful. There was a lot of furniture to move and no damage was done. Pretty amazing!
Diane Bamforth avatarDiane Bamforth
5.0
 

May 20, 2021

On Point was recommended by our designer. I am really pleased with the service and results. Karen is easy to work with and took a lot of care in helping us choose the best product for our needs, taking into consideration our décor and budget. The workmanship is wonderful, I don't think I've ever seen a person work so hard as the installer Miguel who was courteous and respectful throughout.
Ashley Bush avatarAshley Bush
5.0
 

May 13, 2021

I had on point tear out old flooring and install new flooring last month. Karen was very kind and easy to work with. She brought lots of samples and answered all my questions. She explained the process and was extremely professionally through the entire process. I was pleasantly surprised how smooth she made this for me. She helped pick out materials and a look to match my current area as well. She came highly recommended from someone else and glad I chose to work with her after obtaining other quotes. Tim did most of my installation (had another employee with him part of the time who was also professional). There was a couple complicated spots and he was beyond meticulous about; ensuring it was done properly and to my satisfaction. The level of professionalism and skill was beyond my expectations. He was one of the most thoughtful and polite professionals I have met in a long time. He was greatly appreciated and his skill level was above any I have seen. I would definitely recommend both Karen and Tim woth on point and would ask for them again if I ever did any more flooring.
cynthia hornbrook avatarcynthia hornbrook
5.0
 

Apr 30, 2021

Everyone knows when the time comes, to do the inevitable replacing of the carpet. Picking the right vendor, the right cost, the right color, etc is important. After a month of color choices that the wife and I thought would match the colors we have going on throughout the house, we finally decided to go with On Point Flooring. "Hands down the best choice we ever made". After having met with Mrs. Gossard and having great conversation about our goals and aspirations with carpet, I would say she is the best person hands-down in assisting and ensuring that what my wife and I had in mind was executed flawlessly. She was extremely patient throughout the process. The experience she brings with all things flooring is beyond phenomenal. With her assistance we narrowed down the 3 to 4 colors we had to one, as well as backward planned when it was to be completed. She was spot on with all timelines, in fact she found an earlier time to squeeze us in and was able to complete our carpet faster than anticipated. Thank you Karen Gossard and On Point Flooring for the "AMAZING" experience. Tom & Cynthia Hornbrook
Lisa Bruni avatarLisa Bruni
5.0
 

Apr 9, 2021

I cannot say enough good things about our experience with On Point Flooring. From the beginning, sales rep Karen Gossard was responsive, knowledgeable, flexible, and overwhelmingly helpful when guiding us to choose new flooring for our home. She answered all of our questions and brought us a wide variety of samples to help with our decision. We ultimately decided on a mix of luxury vinyl plank flooring and a high quality carpet. Their installation staff was professional and exhibited a high level of expertise, which shows in the quality of their finished product. Our floors look fabulous! And the team finished our project in only 2 days. I give 5 stars to Karen Gossard and the team at On Point Flooring!
Stacey Waller avatarStacey Waller
5.0
 

Apr 2, 2021

I choose this company based on recommendation and I do not regret it. The workmanship is beautiful and the product is top quality. Karen was great to work with and walked us through every step of the process.