Customer Reviews

“From the minute we stepped into Kimi's showroom, everyone was very friendly, professional, patient and helpful in providing suggestions and options for our carpeting project. The in-home consult with Jeremy provided additional detailed information and suggestions that helped in choosing the specific carpet, color and padding. He continued to follow-up right down to a detailed walk through instructing the crew on the day of installation. The installation crew was fantastic: courteous, clean, professional, experienced and efficient in delegating responsibilities among crew members. The cleanup afterward was very thorough, including a ready-to-move-in vacuuming throughout. There were very few minor paint touchups when the job was completed. We would highly recommend this crew to everyone!! The final results after installation met our expectations in every way. We are 100% satisfied with the process, the product, the workmanship and every individual involved! Bob & Barb Holly Springs, NC”

“Just realized my previous review repeated. I am adding a new review for two rooms of bedroom carpet that were installed by Robert and Bob Dudley. They did an amazing job -- wonderful to work with!!! and Kimi's is amazing to work with. We LOVE the new carpet. Kimi's and Tanya are amazing!!! Thank you so much. Clari. Thank you so much to Jim, Dave and Randy who installed our bedroom carpet this week from Kimi's carpets. They did an amazing job and we absolutely LOVE our new carpet! They were very professional, friendly and great to work with! Tanya is also amazing. Thank you all so much!”

“From start to finish, Kimi's Carpets Plus and their staff were professional, kind and honestly made us feel like family. We had our install this past Monday and our luxury vinyl flooring looks absolutely stunning. We couldn't be happier. They walked us through the entire process from start to finish and were very professional. Their prices are competitive and the flooring is high quality. I highly recommend them to anyone, and we wouldn't go ever to anywhere else!!!”

“Everything was great, from responding promptly to my inquiry, to consultation, to a great selection of carpet, to ease of payment. Installation happened as promised and Jim’s crew did a terrific job! It looks amazing!”

“Great Service. Took home serval samples to try out in my space/lighting so I could pick the one I liked best. Kept me informed of when my carpet would arrive and when installation would occur. The installers were very good too.”

“First the showroom experience. Cameron did a great job of walking us through the carpet selections, pile and pricing. Then he walked us through quality of each pad. When we made our selection the process was so smooth. Jeremy came and measured and was just great. Tanya took care of the logistics. Our carpet came in and we scheduled the installation. Second, our installers were fantastic. Bob Sr and Bob Jr. know installation. From the removal of furniture, removal of old carpet, tack strip, laying out new pad, and cutting the new carpet in and the seams were perfect. Their workmanship was exceptional. We are very satisfied and recommend Kimi’s and the installer “Bob and Bob”!”

“From salesperson to installers everything was great. Communication and work ethic was fabulous. Would highly recommend..”

“Great selection and excellent service from the sales team all the way down to the installers. Would def recommend!”