Customer Reviews

“Awesome customer service! I have to give kudos to William for his help with my questions and my selection and Jeremiah and his installation team! I love the results.”

“December 2020 They installed 2000 sq ft of LVP. Steve helped us select the perfect color and quality for LVP. They are Beautiful. Steve was so helpful and helped us to make the perfect choice. He was knowledgeable, responsive, and Very patient. My home is brighter, up-to-date, cheerful, and cleaner looking. We are so happy with our floors and Steve was an excellent salesman. He is a certified decorator. We interviewed 5 other people before we decided on Steve’s business. As soon as we walked into the store we could see the quality and professional attitude. They proved to be the best. We got Top quality at a reasonable price.”

“From the selection and purchase of our carpet to the installation everything went smoothly. Both William Hill at the store and the installation crew headed up by Alfonso were friendly, knowledgeable and efficient! Thanks for a great experience.”

“Thank you, Kemper and especially Bill, for your outstanding help with our selection of the Karastan carpet for our family room (old carpet was over 30 years old) this month - and the Karastan carpet for our stairs and landing a year ago. Also thank you to Edgar and Moe for the outstanding and professional installation. It is almost like we have a new house. It is really beautiful! And we might also note that when the landing carpet was put in, the installers did an excellent job of “pulling” and straightening the “rippled” carpet in a bedroom right off the landing. When we need carpet or flooring (such as the flooring we got at Kemper over 10 years ago), we go to Kemper! Thank you again, Bill and everyone at Kemper. Regards, Jeanie and Corky”

“I have used professional services of Kemper Carpet and Flooring on a number of my house floor projects over the last 10+ years. Dealing with their staff at any level (from the company owner, to their sales staff, to hardwood floor installers) is easy - they are honest, highly professional in interacting with customer, clear on estimates, and deliver high quality service always on schedule. And their costs are reasonable. Could one ask for more?”

“We had two rooms done by Kemper and to be honest it was a mediocre experience at best. Our sales rep wasn't amazing but the end product looked good. I guess we expected more considering the price was much higher than the other quotes we received.”

“We installed laminate hardwood flooring and redid a flight of stairs w/ hardwood and a carpet runner. Our sales consultant, Ed, was extremely knowledgeable, prompt, and responsive. He made the whole process a breeze, and we couldn't be happier with how the finished product looks in our home.”

“Great service!”