Customer Reviews
Back to Kemper Carpet & FlooringApr 6, 2023
“Kemper has a wonderful selection of high quality carpet and flooring. I worked with Stuart in choosing carpet for a stair runner and custom area rug. He was extremely knowledgeable and provided excellent customer service. Moe did a great job installing the runner. Highly recommend Kemper Carpet.”
Mar 16, 2023
“Kemper Carpet was great to work with on replacing and adding new carpet to my home. William at the Fairfax location was very knowledgeable and helpful. I will surely use them for future projects.”
Feb 20, 2023
“This is the first time we have worked with Kemper carpets and they were wonderful! Ed (in the showroom) was knowledgeable. He gave us guidance but was not pushy at all. Very professional and pleasant. They communicated well with us. We knew when our flooring arrived and it was easy to set an installation date. The crew rang our doorbell at exactly 8 am. They were professional and did not waste any time. Best of all, they did a great job and our flooring looks great!
We are more than pleased with our entire experience with Kemper and will definitely use them again for our next flooring project.”
Jan 28, 2023
“Kemper Carpet was wonderful to work with. Moe was excellent at installing our carpeted stairs, Stu and William were very helpful with selecting our carpet, and Kimba/Meredith were very helpful with scheduling our install and answering all our questions. I really like how welcoming their fairfax store is and stopped by because my friend used their service. They did a great job with her install and they did a great job with ours too. Moe worked so hard and is so friendly. Thank goodness for Kemper carpet! Will recommend them to anyone!”
Jan 24, 2023
“From our sales consultant, Stuart Grimes to our installation tech Nelson, everyone at Kemper was professional, kind, and considerate of our needs. They provided superior customer service and finished this project promptly. We had new vinyl planks installed in my office and they look amazing. I will highly recommend Kemper Carpet for commercial flooring products and installations. Their employees provide superior customer service making the experience painless! Thank you to all who helped us with this project.”
Jan 23, 2023
“Wonderful local business. After having some water damage, we went there to replace our low quality carpet. Stu was very patient and receptive to our needs and budget. Also very good on design options and considerations on quality. The process was smooth and quick and we had a carpet installed in less than 2 weeks after deciding! Will definitely use them again for more future upgrades.”
Sep 19, 2022
“Kamper carpets did a great job of offering us a variety of options within our budget, measured our space quickly and installed a lovely carpet to make our basement cosy. Thanks Kemper.”
Sep 13, 2022
“We are very happy with the quality of service from Kemper, start to finish. The Fairfax showroom has a terrific selection of samples and knowledgeable, friendly staff to assist with design and purchase. Our installation crew was top notch - efficient, skilled and careful. A truly beautiful installation. The back office provided courteous and smooth scheduling and account management. Thanks, Kemper!”