Sarah Fowler avatarSarah Fowler
5.0
 

Jun 23, 2023

Five Stars! I highly recommend Hamed and Indiana Floor - Sterling. Our basement flooded and Hamed made the restoration process a breeze! He was extremely knowledgeable and explained different options to help us select the perfect carpet for the room size, purpose/use, traffic, desired look and feel. Hamed had a great inventory of quality options to choose from, was very professional and responsive, scheduled the job for the day we requested, and offered the best price! His installation team was on time, very polite, and left everything clean! I will use Hamed and Indiana Floor for all our future projects! 😀
Suman Poudel avatarSuman Poudel
5.0
 

May 3, 2023

One stop shop for all your flooring needs. Very professional staff and reasonable price for contractors.
Rafa avatarRafa
4.0
 

Feb 10, 2023

UPDATE: I received a call from the owner the day after I posted my review and he have me two options that weren't available to me at the time. Of the two only one made sense with is a full credit back to my credit cared for the two closed boxes only after a sale for the same material by any customer across the 6 locations. I commend the owner for calling me and trying to do resolved this matter in a agreeable way. Let's hope that the floors, which are beautiful by the way, sale soon so I don’t have to wait for months or longer for a refund. Changing from 2 to 3.8 stars based on this update and barring any issues with the agreement this may change. ----break---- I recently purchased almost $14k of flooring from the Lorton store. The flooring is considered a "special order" because they don't carry it in stock, but they are a wholesaler for the flooring I purchased "Naturally Aged." I have two unopened boxes (nearly $500) that they will not take back because it fits their definition of “special order.” It’s unfortunate because I had planned on putting in two additional orders for my other properties, but I’ll be looking elsewhere and have learned a valuable lesson. Should have asked the right questions. I’ll be letting my installer know so he’s aware when working with other customers. Maybe choosing a competitor with a friendly staff and better return policy is a better option. Pros: •A decent selection of flooring •Salesperson (Cody) seemed knowledgeable Cons: •They will not take back flooring that they order from a wholesaler – YOU my friend are stuck with the extra materials. They consider anything they don’t carry in stock a special order so measure wisely and maybe order less if you can’t return it. This was not made clear to me upfront. In fact, I wanted to get less, and Cody rounded my UP to the next box rather than down to save me money. •The flooring that they do carry, they will charge you 10%-20% restock fee for returns (never seen any other place do this). •Wasn’t informed of the status of my shipment so I had to call a few times because my call was not returned. When I did speak to Cody, he seemed annoyed. All I wanted to do is get an estimate so I can give the contractor working on my floors a delivery date for planning purposes. •Upon delivery i was missing two boxes. I guess they calculated the wrong square ft. And it so happens that I now have two unopened boxes.
My Email avatarMy Email
5.0
 

Dec 28, 2022

Very knowledgeable staff. I will definitely recommend them to friends and members
William Schreiner avatarWilliam Schreiner
5.0
 

Sep 26, 2022

Great place. These guys are very knowledgeable and they have everything.
David Baugher avatarDavid Baugher
5.0
 

Jun 30, 2022

Great prices and all you need for floors
Yoandris Barrero avatarYoandris Barrero
5.0
 

Jun 29, 2022

For truckers only … nice guys down here apt and they take in care my load one day before my appointment Really appreciated guys 💪💪💪💪💪💪 parking for one tucks overnight
Barbara Angelotti avatarBarbara Angelotti
5.0
 

Jun 25, 2022

Working with Hamed was a great experience. He is very knowledgeable and helpful. I was so pleased with his finished work, I will be sure to use him in the future and recommend him often. Thank you Hamed for making the whole process easy! Do yourself a favor and check with him before buying and installing any new flooring. :)