“We used Hailo flooring to install some carpet. They were less expensive than Home Depot. The sales person was very helpful and knowledgeable. The owner’s wife called me to make sure everything was running smoothly before and after installation. Very happy with the carpet. Looks great! Would definitely use them again.”

“Everyone we worked with here was friendly and professional. The sales manager, Ryan, was not pushy, just helpful, which we appreciated. We had our entire downstairs done (kitchen, living, dining, bathroom and den). The flooring we picked is great quality and we felt that pricing was fair. We love the floors - they are beautiful (some areas bow which I was told they can’t fix? Found that odd, but I’m not a floor expert). The reason I am not giving five stars is because we are really disappointed with the base board installation and some of the communication. After having the installer back to fix some things, the care and attention to detail is simply not there. The first go around, all nail holes were left without any filler or painting so we had holes all over every base board. We asked that they be filled and painted which should be standard practice. There were also some cracks in new quarter round and gaps before doorways were left unsealed. After they left the second time, I went around to check base boards only to find most had again been left without paint. Much of the caulking (see attached) has dust and hair dried into it and most wasn’t sanded smooth so it looks like we got the “landlord special” (this was not our doing, likely a messy work space or dirty hands that mixed hair and dust into the material). I was left with touch up paint so I have decided I’m better off filling and painting them myself at this point - it’s a big inconvenience for us having to take time off work to be here for continuous repairs. I will probably have to scrape and re-do dirt and hair-filled areas of caulking myself as well. Communication from some folks, like Brandon, was not great; often had to reach out multiple times to hear back. I hate to leave less than 5-star reviews, but overall just really sad about the baseboards because these are the finishing touches that matter and we invested a lot into this project.”

“We bought an older home which needed a flooring upgrade and that is exactly what we received thanks to Hailo Flooring. The staff at the office were easy to work with and very professional. Ryan gave us time to decide what material we wanted and let us take home large samples of vinyl flooring to look at. He was very helpful and willing to answer all of our questions. He came out to measure our home and let us know right away the floor was unlevel and this would be addressed by the installers. He gave us a quote on materials minus any leveling materials as this would need to be addressed by the installation team. Gabriel and his install team were awesome. They told us how long the job would take, what would be involved, and the materials that would be needed. Since leveling the floor would be extra money, they gave the option to have it done or leave it as is. We chose to have the floor leveled (well worth the extra money). Each day Gabriel and the crew came on time and explained what would be occuring that day. They were very professional and took good care of the house and property as they were working. The end result exceeded our expectations, we love the new flooring. This was a big project, 1200+ sq ft house, 3 bedrooms, living room and den. Hailo is definitely recommend if you want to have your flooring done and are looking for good service, excellent workmanship and friendly staff.”

“We bought an older home which needed a flooring upgrade and that is exactly what we received thanks to Hailo Flooring. The staff at the office were easy to work with and very professional. Ryan gave us time to decide what material we wanted and let us take home large samples of vinyl flooring to look at. He was very helpful and willing to answer all of our questions. He came out to measure our home and let us know right away the floor was unlevel and this would be addressed by the installers. He gave us a quote on materials minus any leveling materials as this would need to be addressed by the installation team. Gabriel and his install team were awesome. They told us how long the job would take, what would be involved, and the materials that would be needed. Since leveling the floor would be extra money, they gave the option to have it done or leave it as is. We chose to have the floor leveled (well worth the extra money). Each day Gabriel and the crew came on time and explained what would be occuring that day. They were very professional and took good care of the house and property as they were working. The end result exceeded our expectations, we love the new flooring. This was a big project, 1200+ sq ft house, 3 bedrooms, living room and den. Hailo is definitely recommend if you want to have your flooring done and are looking for good service, excellent workmanship and friendly staff.”