Tom Baez avatarTom Baez
5.0
 

Apr 20, 2021

I had a great experience with this store in replacing defective laminate flooring. They stand behind the product and give excellent customer service. I give them 5 stars all around. Could not be happier.
Timothy Hunter avatarTimothy Hunter
5.0
 

Mar 16, 2021

I always enjoy doing business with Gene's flooring. I trust that they are providing me with the best floor products and pricing. Their floor installers are professionals, they take the time to seal off rooms from floor dust. The end result is a beautiful laid floor. I appreciate that they back their floors and the craftsmanship. My advice to anyone looking to get floor work done, do NOT try and cut corners by hiring some of these individuals trying to pass themselves off as floor installers, they do not come with warranties, they will not back their work, and it could leave you with an unstable floor and a financial nightmare. You wouldn't take your car to Home Depot for maintenance, so don't put your floor needs in the hands of the unknown. With putting your floor needs in the hands of Gene's you can rest assured that it will be done right the first time. God Bless
joyce Spann avatarjoyce Spann
5.0
 

Feb 16, 2021

Gentleman was very knowledgeable and helpful. Wonderful selection of floors.
genie milhouse avatargenie milhouse
5.0
 

Nov 12, 2020

Shout out to Pam.. Excellent customer service! Always patient and very helpful
Curtis and Gina Norman, Navarre, FL avatarCurtis and Gina Norman, Navarre, FL
5.0
 

Sep 11, 2020

Our Salesperson was Daphane at the Pensacola store and she was great. Got us set up with our wood flooring and carpet at a very good price. On install was even better. We had Clarence Randall (Randy) and he as great. He leveled our floor and installed the new wood with the greatest attention to detail on everything. Same with the carpet install...perfect. Randy's carpet install was so good we decided to call Daphane back and add two more rooms. No issues at all with purchase price, furniture moving, or install.
Mark Carpenter avatarMark Carpenter
5.0
 

Jun 17, 2020

Third generation family business with knowledgeable employees and the latest selections. We have been very satisfied working with our designer Daphne go see her.
Clarence E. Slaughter Jr avatarClarence E. Slaughter Jr
5.0
 

Jun 7, 2020

Great
tom falk avatartom falk
5.0
 

Dec 24, 2019

This is the second time we have used Genes Flooring on Navy Blvd. Go shopping at the "big box" stores first, then go to Genes LAST. You will find a professional sales staff that will find you exactly what you need. They have products in all price ranges, but all top quality product. Owners are in the store. Both of the "big box" stores came in at $2000.00 more for my flooring job. Everyone from Pam the saleswoman to Lynn the measure guy to Randall and Damon the installers were fantastic. Honest, polite people you won't mind having in your home for three days. Or you can save yourself the time and hassle and just go to Genes flooring FIRST because you won't find a better crew, product or price.