Ann Marie Burrer avatarAnn Marie Burrer
5.0
 

Mar 17, 2023

We wanted to replace our family room carpet and since we had used FCC about 7 years ago at my parents' house with excellent results, they were our first choice. Katie was extremely helpful and courteous. The pricing was more than fair, and the installers (Tim & Ty) did an outstanding job. Unfortunately, the carpet we picked out turned out to be defective (thru no fault of FCC) from the manufacturer. When we contacted Katie, she could not have been nicer. She had the manufacturer replace the carpet at no cost to us. So, when they say they stand behind their work, you can rest assured that they do! We could not be happier with the entire process, and we have a beautiful carpet. I would not hesitate to recommend or work with them again. First class service all around.
Vian Saleh avatarVian Saleh
5.0
 

Mar 5, 2023

I had a positive experience dealing with Framingham carpet center. the team is amazing, everyone it's super helpful. The price very competitive, the service is unbeatable, friendly, respectful. they have great variety of carpets to choose from, I am definitely going back again.
Michael Croci avatarMichael Croci
5.0
 

Feb 22, 2023

My partner and I recently decided to replace some very old carpet in our living room and hallway. We live quite close to the Framingham Carpet Center so it was the first place we visited. We absolutely loved the place from the moment we walked in :) Over the course of the past 6 weeks we worked with Katie and her team to come up with a plan to lay Luxury Vinyl Tile (LVT) in the hallway and some of the softest and most comfortable wall to wall carpet in the living room. All the staff were very easy to work with and helped us each and every step of the way. We wanted the project to come out just right and as such made many trips to their showroom to take home various samples to test in our space. We were always greeted with friendly smiles and felt like we were part of the Framingham Carpet Center family the entire time. The install crew was prompt, courteous and clean. We could not be happier with the results and the process!
Nicole Juri avatarNicole Juri
5.0
 

Jan 24, 2023

Framingham Carpet Center installed carpet in two bedrooms and repaired the laminate floor in our hallway after a flood. Katie and the installers were all fantastic to work with - great communication and expert installation. Highly recommend!
Lornie Bullerwell avatarLornie Bullerwell
5.0
 

Dec 12, 2022

I just had them install carpeting in 4 bedrooms, hall and stairs. They did an absolutely great job. It was a pleasure to work with Katie. She was very kind and patient with this old guy. The crew was very professional. They even arrived right on time ! The were friendly and courteous as well as great installers. I recommend this company in the highest terms possible. Id use them again in a heartbeat!
Meredith Newby avatarMeredith Newby
5.0
 

Sep 14, 2022

I worked with Katie at Framingham Carpet Center. She was incredibly knowledgeable about her products and helped guide me to things that fit all of my needs including a fast timeline. From first conversation to installation, the whole process took about 3 weeks! The installation crew was clean, efficient and did a great job - I am in love with my new carpet! I couldn't recommend them more!
Janice Caruso avatarJanice Caruso
5.0
 

Aug 2, 2022

My experience with Katie was fantastic! She is very knowledgeable and patient. She helped us to decide on grade of carpet and color. She called us immediately when the carpet came in and we scheduled the work. The Installers were amazing. Very hard working and cleaned up well when they competed the job. I would absolutely go back there and also refer others to go To Framingham Carpet!
Sarah avatarSarah
5.0
 

Mar 4, 2022

Framingham Carpet Center did an unbelievable job installing a stair runner and custom rug for my home office. Katie was so knowledgeable about the lines they carry, and the timeline from order to installation was within a matter of weeks! I am thrilled with the results!