Customer Reviews

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Aaron Jones avatarAaron Jones
5.0
 

Oct 5, 2020

Hello Sammy, they are all finished and it looks Great. They did an Excellent job and the BEST THING they have a great PERSONALITY and VERY RESPECTFUL. Hard workers, Professional, focused and get the job done. I was very impressed with them. Thanks for sending us a Great Crew. We are pleased. I know who to call for my flooring needs “FlooringMasters of Apopka” Thanks
Rebecca DeCerbo avatarRebecca DeCerbo
5.0
 

Sep 30, 2020

I had THE best experience working with Flooring Master!! From the moment I walked in the door Elizabeth was there answering all my questions, walking me through all my choices and options. Willy was at my house the very next day taking measurements and answering any follow up questions and giving his expert advice and I had a quote that same day. After signing the contract, Todd was in touch with me in a couple days, the carpet arrived shortly thereafter and I had it installed 2 days later!! Jose and team doing the installation were awesome to work with. They were very respectful of everything in my house, very communicative and had my entire house done in 4 hours. I looked into several other local options including the big major stores but in the end it was a very simple decision to go with Flooring Master. I maaaaybe could've saved a couple dollars with a big store but the hassles I would've gone through in dealing with them was nowhere near worth it knowing how awesome it was to work with this team. I found them (literally) running through my neighborhood one day and I am SO happy I did!! They will get all of my future flooring needs and hopefully many of my friends as well. I really could not have asked for a better experience working with this whole team.
Jeff Wallace avatarJeff Wallace
5.0
 

Sep 14, 2020

Jeff Cooley is very professional and awesome to work with
Grace Cawley-Rhine avatarGrace Cawley-Rhine
5.0
 

Sep 4, 2020

We very recently had new carpeting replacement in our downstairs 3 bedrooms, as well as our Living Room and Dining Room downstairs. Flooring Master came in and brought some samples, measured well, and determined what was needed with carpet/ good padding, and furniture movement. The 3 man crew that came to do the job were wonderful! Not only did they do an excellent job with the installation of the beautiful carpet, but they were very careful moving our furniture and taking apart the beds that needed to be moved. In these challenging times of Covid, they were careful to wear masks. After the carpet was laid, they restored all my furniture to it's proper locations-- and I know it was hot and cumbersome! ( a record HOT summer day!) But, they were so polite and congenial, as well as informative if I had any questions. This business "DID IT RIGHT!" The carpet installers had over 20 years of experience and didn't miss a beat. Thank you Flooring Master for a job well done and a home I can be proud to share with anyone! I highly recommend this company for your future projects! Grace
Nicole Petinaux avatarNicole Petinaux
5.0
 

Aug 31, 2020

Flooring master’s staff team is super to work with: Jeff and Tod are professionals accommodating the customer needs, very responsive and reliable to work with. Their tiles installer team led by Alex delivered a first class installation with the tiling project of our 710 sqft porch. Hard worker who knows how to deliver in time a cleaned tiled surface which looks great. He earned my highest recommendation .
Stephen avatarStephen
5.0
 

Aug 26, 2020

They do beautiful work, with beautiful materials. Customer service is top-notch. Highly recommend working with Jeff Cooley and the team.
Camille Smith avatarCamille Smith
5.0
 

Aug 25, 2020

FlooringMaster’s people were very professional and considerate of our time and home. The prices are by far the most competitive and you wouldn’t know from the great quality of the product. My floors look amazing.
Robert Fitzsimmons avatarRobert Fitzsimmons
5.0
 

Aug 20, 2020

My fiance and I visited the Orlando showroom after a positive recommendation by a close friend. Upon arrival, Elizabeth greeted us and showed us the options that were available based on our wants and needs. Elizabeth was very personable, professional and knowledgeable about the products and process. We felt no pressure at any time and we came to an agreement while being treated to a nice cup of coffee. We did our due dilligence by pricing competitors and Elizabeth underbid them all by a great amount. Coupled with the savings, Elizabeth made us aware of a rebate offered by the manufacturer and she took steps to make that process easier for us. The project went off without a hitch and each scheduled promise was made without interruption. Making the project more difficult was that my fiance and I were located in a different state due to the restrictions on Corona Virus, yet the continuous flow of communication overcame any logistical issues and the whole project was completed in the promised timeframe. The floors look amazing and have added value and a personal touch to our new home. We are glad to have chosen Elizabeth, Willy, Todd and the team for a job well done. Overall, there is absolutely no concerns or hiccups that arose. Payments were made at different steps along the way. First payment is upon ordering supplies. The manufacturer is from Canada, so we allowed for about 3 weeks for delivery. The 2nd payment was made upon delivery of the products with the third payment due upon completion. The products required approximately 3 days for acclimation to the home and despite being a large project of over 1800 square feet on the 2nd floor and an additional master bedroom project, it was completed in 5 days (which also included removal of the carpeting that was originally installed). We highly recommend Elizabeth and the team for a smooth process with no hassles and high-end professional service.