Customer Reviews

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Adam Albrecht avatarAdam Albrecht

Aug 21, 2020

We could not be more happy with the overall experience with Floor Depot. From the first intro with JP to final results. We were able to take samples back and forth without any pressure. Price was competitive and the product we choose is absolutely beautiful and durable. The Michael crew was very professional and courteous. David also stop by to lend a hand. Great craftsmanship by all members. Would buy and hire them again in a heartbeat. I would recommend checking these guys out before signing with anyone else. Thanks team, we love our floor!
Lisa Shipe avatarLisa Shipe

Jul 29, 2020

Michael and staff have been great to work with. They are all very patient with me when coming in to look at floor options and changing my mind on them several times in the process. A knowledgeable group I would recommend.
Michael Holland avatarMichael Holland

Jul 27, 2020

We shopped around for months before realizing floor depot had the best deal around. We had a quote for almost double what I paid here for the same floors and that included leveling my slab and 5 1/4 baseboards and now the entire home feels so different and refreshed. If your remodeling your home I say start from the ground up and start at floor depot
Gail Hurn avatarGail Hurn

Jul 20, 2020

Our experience with everyone at Floor Depot was top notch. We started the process of looking for new flooring options back in February before the Covid shutdown. When we restarted the process the 1st of June, JP got us back on track and was very helpful in assessing our wants and needs. We selected engineered hardwood for most of our house with carpet in our master bedroom. The team that came out to install were professional and communicated extremely well with us in each days process and what we would expect each day. This was extremely important to me as it was an 8 day process and we were living in the house. Dave, Tom and Reuben did an excellent job with all aspects of the install and we couldn't be happier. I would highly recommend this company and especially my team !
Laura H avatarLaura H

Jun 30, 2020

Very happy with the service and quality of Floor Depot. From the beginning of the sale to the finished product you are taken care of. Highly recommend. They do the work themselves and do not subcontract. Glad to give my business to local company. Make sure you ask for J.P.
Marc Showen avatarMarc Showen

Jun 26, 2020

Awesome flooring store
Charles Price avatarCharles Price

May 19, 2020

So as a disclaimer, my renovation was a bit more 'extensive' than just some flooring removed and replaced. I pretty much had my house gutted (all the floors removed/leveled/replaced and one bathroom demo'd down to the studs). Since my house was quite a bit older, I had expected some problems but we ran into severe leveling problems across the existing floors and electrical/plumbing issues in the bathroom. The team was wonderful in fixing/accounting for these issues. The quality of workmanship on the tiling was excellent. The only thing I can post for improvement (which was more of an inconvenience than an actual complaint) was the communication with me during the process. Since this was an almost total demo and I still lived in the house while it was occurring, I don't think they were accustomed to dealing with that. There were several delays in material arrival that caused work delays. I wouldn't be told of these delays and since I was a single guy who worked outside the home, I needed to schedule time to have someone there or me be there to let them in. Not being informed of delays put some hardship on me when I expected someone to show and no one would. If this scheduling process were refined, they would be exceptional. But overall, I am very satisfied with the work and I get compliments all the time on the great look of the house. With the quality of the work being high and price being lower than the other 'big brand' companies, I definitely recommend them for your flooring needs.
Casey Zarvas avatarCasey Zarvas

May 7, 2020

Went in to buy some lvt and was cheerfully greeted by JP. His knowledge of the different styles and engineer type was extremely impressive to say the least. We now have a beautiful new floor thanks to floor depot and their incredible staff!