Custom Floors - 1823 Silas Deane Hwy Rocky Hill, CT 06067

Custom Floors

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TodayOpen now9:00 am - 5:00 pm
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Custom Floors

TodayOpen now9:00 am - 5:00 pm
Open now
Open now
View all hours

Featured items from this store

swatch for product variant ChillChill
Dixie Home
swatch for product variant Fairweather OakFairweather Oak
COREtec
swatch for product variant Sheridan OakSheridan Oak
COREtec
swatch for product variant Hickory SaddleHickory Saddle
Somerset

Services

  • Mobile Showroom Only
  • Installation
  • Cleaning
  • Repairs
  • Remodeling

In Store Showroom

  • Hardwood
  • Carpet
  • Waterproof
  • Luxury Vinyl
  • Vinyl
  • Tile
  • Laminate
  • Cork
  • Area Rugs
1823 Silas Deane Hwy
Rocky Hill, CT 06067
Directions

Services
Estimates, Installation, Flooring Types, Repairs

Questions? We Have Answers.

Call Us Now:860-530-6848
TodayOpen now9:00 am - 5:00 pm
Open now
Open now
View all hours

Get Your FREE Quote Today!


Featured items from this store

swatch for product variant ChillChill
Dixie Home
swatch for product variant Fairweather OakFairweather Oak
COREtec
swatch for product variant Sheridan OakSheridan Oak
COREtec
swatch for product variant Hickory SaddleHickory Saddle
Somerset
swatch for product variant Canary OakCanary Oak
COREtec


Our Story

Hours

Mon 9 am - 5 pm
Tue 9 am - 5 pm
Wed 9 am - 5 pm
Thu 9 am - 5 pm
Fri 9 am - 5 pm
Sat 9 am - 1 pm
Sun Closed
* By Appointment Only

Hours

Mon 9 am - 5 pm
Tue 9 am - 5 pm
Wed 9 am - 5 pm
Thu 9 am - 5 pm
Fri 9 am - 5 pm
Sat 9 am - 1 pm
Sun Closed
* By Appointment Only

Customer Reviews

4.9
15 reviews
AG avatarAG
5.0
 

Feb 18, 2021

Custom Floors did an amazing job installing my wood floor. They were a pleasure to work with, the staff is very knowledgeable and helpful!
A G avatarA G
5.0
 

Feb 18, 2021

Custom Floor did an amazing job installing my wood floors. They are very knowledgeable and helpful. The installer did a beautiful job. Highly recommend.
Laura Berman avatarLaura Berman
3.0
 

Dec 1, 2020

Update: I was charged $997 to be exact, only $3 less than $1,000 to remove the spindles. If you don't have a copy of the purchase order anymore, I do and would be happy to share it with you. I had hardwood floors re-stained and re-finished, and new hardwood flooring installed. They did a great job in the LR/DR, the new color stain I chose came out beautifully - they did a great job retaining the previously finished floors. They removed the old staining in 2/3 of the powder room, and left 1/3 of the bathroom floor with the old stain still showing a lot. It looks like there's something wrong with the floor. There were a lot of bubbles in the poly and stain in the new hardwood flooring in other rooms and on the re-finished flooring. I called the owner during the process to let him know; he said the bubbles were temporary and that they would be removed with the final coat of poly. The bubbles were still there after they were done. When I called the owner to come see it, his response was "well, the whole room will have to be redone" (which made sense because I realize you can't just sand and re-stain spots here and there. And then I never heard from him again. He also took advantage of my being at his mercy to remove the staircase spindles. (I had no one else to remove them so they could do the stairs.). He didn't want to do it either, and charged me $1,000 just to do that. They were very accommodating to my schedule and to working with the painter's schedule, which I appreciated very much, and only missed a few days being there when they were supposed to (it was over the holidays). Fortunately, the painter was very accommodating to the flooring guys sudden schedule changes. Overall, I'm pleased with their work, but I'm very unhappy with how the powder room looks.
ILinda Brogan avatarILinda Brogan
5.0
 

Nov 28, 2020

Leslie and Mike and their installers were great to work with. I had fallen in love with a shower tile that turned out to look totally different from the sample when it was delivered in boxes! Leslie spoke to the vendor and returned the whole lot then took me with her to the distributor to pick out an alternate tile. 2 days later we were back on track for the installation. My kitchen backsplash was a nightmare to figure out because my countertops were just a few shades off white...again, we searched and I found a perfect solution! They all are professional and accommodating to work with and I am a well satisfied consumer!

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5 Reviews

860-530-6848