Customer Reviews

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Hannah Bauer avatarHannah Bauer
5.0
 

Jul 21, 2023

Great customer service. I called about a small, quick-turn install job and Audrey went out of her way to be helpful!
Joyce Koeppe avatarJoyce Koeppe
5.0
 

Jul 7, 2023

We had carpets direct put new carpet in our living room last year and they just finished putting awesome flooring in our kitchen. Alex was really wonderful in helping us with any questions about the carpet. Also giving excellent advice on the type of padding. The two men installing the carpet were great, very polite and did the best job of installing the carpet of any carpet we have ever had installed And we have never had our steps going upstairs done so well. Which is why we went back to them to do our kitchen floor. Alex helped us pick a new type of flooring and it is awesome. Two different men installed the floor and again, great guys and they also did a fantastic job. Thank you Carpets Direct.
Jaina Rademacher avatarJaina Rademacher
5.0
 

May 24, 2023

Chris at Carpets Direct was absolutely wonderful. He was able to work with me on financing for our renovation on the new house and made it so that our payments didn’t have to start until we were able to actually move in. The flooring is beautiful and durable and the installers did a great job as well. I’ve already recommended him to a couple of friends looking for flooring and will continue to do so!
Scott Williamson avatarScott Williamson
5.0
 

Apr 14, 2023

We had a great experience with Carpets Direct! Chris came out to do measurements on a Wednesday and gave us ideas and suggestions for flooring. He said the installer could get it done Friday. My wife and I decided on a vinyl plank flooring, and the installer actually was able to come out and complete the job on Thursday, a day early! All of this was after getting a bit of a run around from two other companies. Carpets Direct made everything so easy, it was a no-brainer to use them. The flooring looks great!
Thad Berry avatarThad Berry
5.0
 

Apr 5, 2023

Wanting to reach out and give this company the recognition they absolutely deserve. From beginning to end, the entire process was stress-free, 100% professional, and the end product we could not be happier with. 10/10 would recommend to anyone and will absolutely be using them again with future projects. Thanks again guys!!!
Taylor OConnell avatarTaylor OConnell
5.0
 

Dec 20, 2022

The entire experience with a last minute renovation project was made easier with Carpets Direct. Also, Joey was awesome. He was fast, efficient and so helpful. I’ll be back!
Eric Rhoades avatarEric Rhoades
5.0
 

Oct 3, 2022

Chris and his staff are super helpful and are willing to go above and beyond for their clients. Answered all my questions very quickly and professionally. I would recommend this company to everyone
Amber Tiedeman avatarAmber Tiedeman
5.0
 

Aug 16, 2022

I want to reach out and say thank you to Chris and all of Carpets Direct for their donation and support of the Scottish Highland Games! Don't hesitate to use them for any of your flooring needs! Great people!