Customer Reviews

“We recently remodeled our home and needed carpet for our master closet - Jay Goodrich found us a perfect remnant and we had it installed by his team. The price was so reasonable and Jay's help and follow through was perfect. We will go back next time we need flooring of any kind.”

“Small one room job but we got the attention we needed Love the carpet and the color”

“Jay was awesome at the campbell location. He is very knowledgeable being an installer answered all my questions. The floor looks awesome. Thank you for your help.”

“The salesmen Darrell was extremely helpful !! He made everything go smoothly from helping us choose the carpets that would be best for us to setting up delivery and checking to make sure the job was complete and meet all our expectations. He was great!! The team that delivered and installed the carpets were extremely kind, orderly and timely!!”

“My wife and I walked into the Los Altos store as our first stop looking into re-carpeting the upstairs of our house and were fortunate enough to meet Jay Goodrich. What a gem! Jay gave us plenty of room to browse and talk over our preferences, then answered questions and made suggestions based on what we wanted, that lead us to what turned out to be a great choice of carpet style, color and price. He really went out of his way to find us the best deal that met our needs. He promised a seamless (excuse the pun) installation process and it was. The crew was amazingly efficient, removing the old carpet and installing the new carpet with minimal disruption. It looks great. Even now, several months later, when I go upstairs I think, "Wow, why didn't we do this sooner?" Thank-you Jay!”

“Sales representative Frankie Castellano is the BEST! He gave me red carpet treatment! Very professional and personable. Explain and compared flooring materials. Very product knowledgeable. Excellent pricing! I recommend Frankie to my sister and co-workers! Thank you Frankie! Keep up the EXCELLENCE!”

“I needed about 2500 square feet of engineered hardwood flooring for my home remodel, and I worked with Jayson Goodrich. It was an absolute pleasure to work with Jay - he is professional and knowledgeable. He helped me get samples to compare, gave me plenty of excellent advice on hardwood flooring, got me an excellent price on the materials and had them ordered and delivered promptly as he had promised. He kept me informed on the status of my order and followed up with me after delivery and installation to make sure that I had no problems or any questions with the product. Later, I had to order some transition pieces and again Jay helped me and got everything delivered without glitch. I would strongly recommend his services and I would definitely do business with him when the opportunity arises. Thank you Jay!”

“I had to carpet most of a 4500 SF home before putting it up for sale. We had bought carpet several times prior from Carpeteria, but this was the first time dealing with Jay Goodrich it was a large expense so I got an installed price first from Home Depot, then came to Jay and asked if he could match their price on a similar style, and he did. Jay’s follow up and communication during the entire process was very good. I always knew the schedule ahead of time and he stuck to his commitment. The installers did a commendable job as well, the place looked really good when they were done and they clearly were quite experienced. Overall I am quite pleased and wouldn’t hesitate to call Jay for my next project.”