Dale Long avatarDale Long
4.0
 

Mar 24, 2017

Carpet Village has always been a pleasure to deal with over the years. While professional they are always friendly and make you feel like family.
Susan Barnes avatarSusan Barnes
5.0
 

Mar 24, 2017

We were moving and needed to get new carpet in a bedroom. We contacted Carpet Village and they were quick to respond with a measurement and quote. They gave us options for color and price. The installation was done well and the customer service was excellent. I would highly recommend them.
harvey_bryant avatarharvey_bryant
5.0
 

Mar 24, 2017

Highly recommend. Office staff gave me numerous samples and answered all my questions. Install was seamless, workers were professional, polite, and even worked on a holiday weekend to get my flooring completed
Judith Miskill avatarJudith Miskill
5.0
 

Mar 24, 2017

Our experience with Carpet Village has been outstanding in every way! Without question we have thee very best floors in the neighborhood creating considerable floor envy among the neighbors. From incredible marble medallions, hardwood floors, extensive tile varieties, wall-to-wall & gorgeous area carpets, and an incredible vinyl flooring that everyone believes is Pennsylvania blue stone. Stephen and Patti Dayton and their staff gave us patient and expert assistance in the as-lengthy-as -you-like selection process. Wow do they have selections! They also kept it from being overwhelming by quickly distinguishing major characteristics for, and within, the product lines. Honest and faithful service clearly prevailed from beginning to beautiful end. Services available are considerable, and a!l installations were fulfilled timely and were expertly executed.
danielleholloway avatardanielleholloway
5.0
 

Mar 24, 2017

Excellent selection. Friendly sales people and installers. Competitive prices. I'm very happy with the carpet and tile in my home. I'd highly recommend Carpet Village.
Evan J. avatarEvan J.
3.0
 

Nov 9, 2016

Original Review: 11/07/2016 (1 Star) Updated Review: 11/9/2016 (3 Stars): I requested Carpet Village come in, sand/refinish my hardwood floors and also replace some shoe molding. Stephen was very helpful with providing estimates and I went ahead and decided to go with them. They were able to complete the work within a week which worked out perfectly with my schedule. Unfortunately, after reviewing the work that had been done, I was very unimpressed. Bad shoe molding was used, a boot print was left in the wood, marks were left on the walls, and there were places on the hardwood that were clearly not sanded. They also managed to trip the power and failed to mention anything to me about it. I was not able to enter the home for a couple of days because of the floors, so the puddle under the fridge was a nice surprise as well as the spoiled food inside the fridge. I immediately contacted Stephen and he expressed concern and ensured me all these problems would be taken care of immediately. I reluctantly agreed to give them a second chance. The second time around, the floors looked much better and they managed to fix many of their mistakes. Unfortunately, if you are at the right angle you can still see the boot print, there are still some areas where the floor was sanded a bit uneven, and there are places where the shoe molding was placed very unprofessional like. I was charged the original amount we agreed upon but was given a bottle of floor cleaner. (I am a man of my word and accepted to pay them a specific amount; and although I do not believe they kept their end of the deal, I'll keep my word.) Overall, very nice folks running this business, but unfortunately the contractors they hired to represent their company did a sub-par job. I may use them again in the future for the simple fact that when I pointed out their mistakes, they were quick to address them and were very professional the whole time.
Evan Jones avatarEvan Jones
3.0
 

Nov 9, 2016

Carpet Village Original Review: 11/07/2016 (1 Star) Updated Review: 11/9/2016 (3 Stars): I requested Carpet Village come in, sand/refinish my hardwood floors and also replace some shoe molding. Stephen was very helpful with providing estimates and I went ahead and decided to go with them. They were able to complete the work within a week which worked out perfectly with my schedule. Unfortunately, after reviewing the work that had been done, I was very unimpressed. Bad shoe molding was used, a boot print was left in the wood, marks were left on the walls, and there were places on the hardwood that were clearly not sanded. They also managed to trip the power and failed to mention anything to me about it. I was not able to enter the home for a couple of days because of the floors, so the puddle under the fridge was a nice surprise as well as the spoiled food inside the fridge. I immediately contacted Stephen and he expressed concern and ensured me all these problems would be taken care of immediately. I reluctantly agreed to give them a second chance. The second time around, the floors looked much better and they managed to fix many of their mistakes. Unfortunately, if you are at the right angle you can still see the boot print, there are still some areas where the floor was sanded a bit uneven, and there are places where the shoe molding was placed very unprofessional like. I was charged the original amount we agreed upon but was given a bottle of floor cleaner. (I am a man of my word and accepted to pay them a specific amount; and although I do not believe they kept their end of the deal, I'll keep my word.) Overall, very nice folks running this business, but unfortunately the contractors they hired to represent their company did a sub-par job. I may use them again in the future for the simple fact that when I pointed out their mistakes, they were quick to address them and were very professional the whole time.
mai ratliff avatarmai ratliff
5.0
 

Oct 2, 2016

The best thankyou Steve n your staff.