Customer Reviews

“No other way to go. Jon (owner) is a super nice guy and a straight shooter. Someone you can trust. Was a pleasure to work with. Will be using carpet smart for all carpet/flooring needs in the future.”

“I love carpet smart and Jon the owner is such a great guy to work with! In fact, he carpeted and tiled our rooms 17yrs ago and now it was time to update I knew I would look no further! Same great place and ppl fair honest and perfect!”

“Carpet Smart is super accommodating, Friendly & a well run ! The owner is a breath of fresh air ! Just a super nice, honest human being. I needed a carpet job done fast, and they got it installed within the week. I can't be more pleased with the owner and all his staff. This is a well run business where the owner is hands on. Please give them a try. They won't disappoint !”

“My experience with Carpet Smart from start to finish was so pleasant and easy. Alice was great to work with; very professional, and knowledgeable about her craft. The installers, Charles Odell and Clay were very mindful of my preferences and worked hard that my expectations were met. I highly recommend Carpet-Smart and will visit them in the future for my flooring needs.”

“From ordering to install 100% efficient, fair and quality of install workmanship. Ordered and installed in under 2 weeks. Jon the owner came and measured our rooms he was pleasant, interesting and knowledgeable. Lupe and Orlando did the install and if it wasn’t for the new floors you would never know they were in our home they installed the job quickly and neatly with total cleanup upon completion. The show room staff again were friendly, helpful and knowledgeable. GREAT JOB ALL AROUND!”

“Excellent service from beginning to end!! They did a wonderful job. I originally called them for carpet in the bedrooms. I had already gotten an estimate from LL Flooring for LVP purchase and install. The installation quote from LL Flooring was MUCH more than Carpet Smart!! Carpet Smart installed both the carpet, the LVP, and sheet vinyl product in a very small laundry room. Awesome!! I could not be happier!! Thank you John, Alice and the team!!”

“We're new to the Wilmington area. Everyone we asked for carpet advice recommended Carpet Smart. They were great- friendly, informative showroom experience, multiple sample boards provided to take home, competitive prices, fast delivery. The pads for our area rugs were slightly too small. Jon (the owner!) came to the house and fixed everything. Alice, Rhonda and Jon were all friendly, professional and a pleasure to work with. We highly recommend Carpet Smart ! Tom D, Leland, NC 6-24-22”

“Working with these folks was quick and easy. The installers were fast, clean, and the results look great! Highly recommend!”