Customer Reviews

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NCYankee avatarNCYankee
5.0
 

Jul 5, 2023

After some hiccups and complications during scheduling and install, Carpet Smart has bent over backwards to try and resolve the issues with my flooring. The follow up and commitment on their part has been great even when frustration ran high, they've been professional and will work with you to provide the best results possible. This is a great company and they'll help you out any way they can.
Robert Griffin avatarRobert Griffin
5.0
 

Jun 3, 2023

We replaced the carpet in our bedroom, and had several boards of our wood flooring replaced. Stacy, our sales person was on top of things every step of the way. John, the man who inspected what needed to be done and estimated the job was knowledgeable and friendly, and the turn-around time was fast. There were two crews on two days - one for carpet installation and the other for wood floor replacement. Both crews were excellent!!! The carpet guys even stretched some of the rugs in other rooms for us, and the wood replacement went so well, you can't tell at all where the replacement boards were installed. Both installers were clean and careful, and they moved our big furniture too!! It was great working with every member of this team. Very happy with this job!!
Mary C avatarMary C
5.0
 

May 4, 2023

If you are considering new flooring for your home, do not overlook Carpet Smart! They have beautiful options for any type of flooring you are considering. We were looking for a waterproof option for our downstairs. Among the many products and color pallets Carpet Smart offers, we choose a vinyl 12×24" plank " tap and lock" product with an attached " Soft Silence" backing and an accent bevel which adds to its resemblance to stone, but unlike stone it is warm and comfortable to walk on. The tile is 20ml thick and has a lifetime warranty for home use. The price was amazingly reasonable, especially after shopping around and being offered 6ml product for 1.5 times Carpet Smart's prices. They offer many related installation services. Perhaps the nicest thing was working with a staff who was happy, upbeat, knowledgeable and always available. The installation team was proficient, friendly, energetic and helpful. Carpet Smart touched all the bases for us, do yourself a favor and check them out.
Dom Vidrine avatarDom Vidrine
5.0
 

Apr 25, 2023

We had Carpetsmart install hardwood flooring in our kitchen renovation. Jon (the owner) consulted with us and visited our home to offer suggestions etc. We decided with a mixed hardwood selection (different widths, types of hardwood etc) and we are extremely pleased with the outcome. I installed the subfloor and then scheduled the installation of the hardwood, and then later, the team came back to sand and stain the floor. See photos. Overall, all the employees were very responsive and communicative and I highly recommend this locally owned business. Top notch!
William Smith avatarWilliam Smith
4.0
 

Feb 16, 2023

It's good man and he says and he does what he says
Stacy Morris avatarStacy Morris
5.0
 

Feb 7, 2023

We love this store. Stacy wassuch a great help. We ate getting are LVP there!!
cterry76 avatarcterry76
5.0
 

Dec 8, 2022

Carpet Smart is a wonderful business to deal with. Stacy helped with the selection, we were able to schedule measuring and installation in a very timely manner. Jessie is a very professional and efficient installer. We couldn’t be happier.
Lucy Powers avatarLucy Powers
5.0
 

Dec 2, 2022

There came to our work place and installed a carpet in our office. They were quick and the job looks great. Great customer service and quality work . Thanks. Give them a try you will be glad you did..