Customer Reviews

“Everything looks great! From the very nice man at the store (who gave us a break on tear out) to the 3 installers, everything was perfect! I would give more than 5 stars if I could! Everything exactly as ordered....beautiful!”

“The nice man who helped me, I think his name was Jacob, was a pleasure to talk to. He knew where everything I wanted was and was patient with me in my old age. Five stars!”

“Always the best service. This is the only place I will go for my rugs.”

“Carpet Gallery of WNY was fantastic from start to finish. Sales was easy. They were friendly, super helpful, and were patient as we made our choices. They kept in touch while we waited for our order and they worked hard to stay on top of the details. Installation was fantastic. They installed our luxury vinyl floors in 2 rooms in less than a day. Looks fantastic. Super happy all around.”

“Did a lovely job. Quick service. Reasonably Priced.”

“Great price .. great service .. Awesome crew ....love my new carpet..., thanks again...”

“Great experience all around. Please support local businesses like these guys. They deserve your business; stay away from the chains and big box stores. We've had our carpet for 3 years and it is still in excellent shape. Marty (Owner) & Mike provided us with superior quality and service at a very fair market price. They also have a nice selection of vinyl flooring.”

“Great Experience !! From the time I walked in, until the installers departure, everything was perfect. Frank found exactly what I described in a Karastan product ( great quality). Frank was straight forward and honest. Install was scheduled within 2 weeks ! Installers, Wayne and Jeremy are a “well oiled machine” with a work ethic that is rarely seen. I’m lucky/glad I went to a couple competitors first. One tried to upsell me by 2k. The other wanted full price paid up front. Knowledgeable and professional businesses are still alive…. CARPET GALLERY is that business. Experienced, long term employees create a great atmosphere. Thank you CG !”