Customer Reviews

“Ask for Carlos!! Unfortunately we had some water damage from a flood. Carlos showed up for removal of the damaged carpet. He was polite, professional and worked hard and efficiently. Carlos is absolutely an asset to your organization!”

“We had the very best experience working with Dave. We appreciated his patience and insight regarding our questions and numerous options. We are thrilled with our choice and highly recommend Dave. #expertcustomerservice.”

“Nate came out after we received some water damage to our carpeting. He provided us with some samples and kept everything very easy. Fast appointment, employees Shawn and Tom came on time and did a great job. It was a full day of laying down laminate and small details. They had to pull up carpeting and disposed of all the debris. Very happy with the end product, would recommend for flooring needs. Loved the availability of various flooring.”

“Very good!”

“I recently had the pleasure of working with Nate, owner of Bill’s Carpet Center. He could not have been more professional, courteous and helpful in coming up with creative solutions to replace damaged flooring in our half-bath and laundry room. They did an amazing job of installing tile, as well as replacing carpet in part of the house. I highly recommend them!”

“Carlos and crew did a great job installing carpet and vinyl tile flooring in our home. They were friendly and easy to work with. The layout of our home presented an unusual challenge in that the floor plan has many angular details. In spite of this layout, they installed the carpet and flooring with careful attention to these details. When complete, they did a thorough and careful cleanup. Needless to say, we are very pleased with the job done by Carlos and his crew. ”

“Nate came to our townhouse in Erie Station Village to have us pick out vinyl plank flooring. It was installed early January. In April our hot water tank sprung a leak and poured 2 inches of water on the floor and sat there for 2 hours before we discovered it. The floor is truly waterproof and survived without incident. That in itself is unbelievable but not the end. In May our toilet upstairs malfunctioned 3 separate times before it was finally replaced. Each of these incidents included the ceiling falling on the floor and water pooling. Maintenance sucked up the water, made sure nothing seeped into the floorboards and the floors survived In beautiful shape. Thank you. The floating plank flooring is not only beautiful but durable!”

“We had Bills come to replace the carpet on our basement stairs and landing. It’s looks beautiful. We’re so happy with Carlos and his crew! They were professional, hard working, quick and clean! You wouldn’t know they were here. Please give Bills Carpet Center a try. You won’t be disappointed! Susan Stutzman”