Customer Reviews

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Kat Walker avatarKat Walker
5.0
 

Jun 21, 2023

The entire experience was amazing!! Gaby, Jesus, Alan, and the installation team were all friendly, knowledgeable, and so easy to work with. Plus my new floors look INCREDIBLE!! I'm happy with the process and the result.
katwalker9 avatarkatwalker9
5.0
 

Jun 21, 2023

The process from start to finish was seamless! Great store, great team. I truly enjoyed working with the folks at the store and the folks who installed my new floors. They were extremely thorough and the end result was simply amazing. I LOVE my new floors and am so happy that I chose Alan's Flooring!
Shanna Murray avatarShanna Murray
5.0
 

Jun 16, 2023

Alan’s flooring has been absolutely amazing to work with. We stopped by the showroom last week after one of my friends recommended them to me. We were looking for some advice/guidance on carpet for our stairs and an estimate. We received an estimate SAME DAY! In less than a week install was completed by their install team and we couldn’t be happier. The installers were friendly, professional, and on time! If you need someone to assist with your flooring needs please see Alan’s Flooring, I cannot recommend them enough!
Chad Eades avatarChad Eades
5.0
 

Jun 15, 2023

Alan's Flooring has a spectacular team! We decided to upgrade our carpet and padding upstairs in addition to replacing baseboards that were destroyed. From my first conversations with Brandon and Gaby, I knew I was in good hands. They are very knowledgeable, friendly, and will do what it takes to get the job done right. Communication is key in any business and they are on top of it and extremely responsive and willing to work with you. I went through 4 estimates and the carpet and labor costs were much lower though Alan's. This is a family owned business and they understand how to keep customers coming back. The new carpet looks and feels great. Highly recommended!
Brian Wood avatarBrian Wood
5.0
 

Jun 14, 2023

Alan's flooring replaced our hardwood floors damaged by a water leak. The crew did a great job. The old floor was glued down and only 15 months old so it was very hard to remove. Would highly recommend.
Marie B avatarMarie B
5.0
 

Jun 4, 2023

Great experience. Installed our carpet within a few days. They did a great job. They have lots of flooring to choose from at the store.
Dan Stone avatarDan Stone
5.0
 

May 27, 2023

Having owned 7 homes in my lifetime with my share of flooring horror experiences I offer this positive review. In my opinion, there are at least 3 considerations when choosing flooring. 1. The Product Flooring can be bought at many businesses - Allen's has a wide selection as well. 2. The Company How are they organized? Do they require full payment up front? Allen's offers 50% up front with the balance due in 5 days from when the job is done. No cost for an estimate! Allen's Flooring eliminates the friction in all aspects of the transaction from the estimate to the final result. 3. The Installation Allen's is a family business. The installers are not outside sub contractors. The installers are family members who are highly skilled and looking out for their business interest by making sure they do the job right thus eliminating problems with their attention to detail. By looking out for their business interest they offer superior customer service. They are courteous, timely, careful with furniture and all of the customer's property. The fact the installers are members of the family is to me their greatest strength because they eliminate potential problems with their old school work ethic. Summary: Doing business with the good people at Allen's Flooring was a pleasure. Highly Recommend!
Amit Sathe avatarAmit Sathe
5.0
 

May 13, 2023

Gr8 experience right from selection of hardwood to installation. Highly recommended !